Hello,
my PC fails to turn on at all; I suspect the PSU has failed, but I would very much appreciate help on determining whether that's really the case or, if not, what is. I'll try to provide as much relevant detail as I can, so this post will run a little long. I'll also check back to provide any more detail you might need from me. Before I get into it, I would like to thank all who take the time to help me out with this.
Now then, I'll start by writing up the rig: I've had it for a bit over 5 years now, so all warranties (including the PSU a few months ago) have lapsed. That's a good part of the reason I'm starting by asking online, since any repairs / diagnostics / replacements will most likely have to come out of my own pocket, plus time on all the fuss. That's why I'm hoping that getting help here might let me avoid paying for diagnostics, since (even though I consider myself a fairly knowledgeable power user) I lack the technical skills to reliably identify the source of the problem myself.
Components:
PSU: Seasonic M12II, modular, 620 W
CPU: Intel i5 3570k (LGA 1155)
MTB: AsRock Z68 Extreme7 Gen3
RAM: 2x8 GB Corsair Vengeance Black @ 1600 (not sure anymore) MHz
GPU: Asus Radeon R9 290 (replaces original GPU, which failed shortly after end of warranty)
HDD: Crucial M2 120 GB SSD + 2 TB magneto-optical Seagate @ 7200 rpm + 500 GB magneto-optical WD originally from older PC
Optical: 1x Samsung Blu-Ray RW
RaidSonic IcyBox 5.25" card reader + USB front panel
Case: Anidees AI6
That's it, that exhausts the physical components in the case.
Now, a few days ago I left the PC running (as I usually do) at idle when I went out; when I came back, I found the circuit breakers for the wall socket circuit the PC is plugged into tripped and the PC has failed to run since. Since there were no other power-hungry appliances running and the breakers don't normally trip themselves, I assume that a surge from the PC tripped them. I will note that the PC is plugged into the wall through a PSP (an old and off-brand one, but it's always worked fine and continues to do so now when I plug in something else).
I live in the countryside; the house's power circuits (and the mainline feeding them) are old and their power characteristics are possibly not the smoothest (light bulbs pop more often than one'd expect; no other obvious manifestations though), but the PC's run without any issues here for months. I do have occasional power outages, mostly when I overload the master breaker (which cuts in at about 4 kW - 15A @ 230V - as I said, an old system from a less electrified era); I've had maybe 3 or 4 during which the computer'd been plugged in and running. Not sure if that's relevant, particularly given the PSP, but it's possible it'd "softened it up". Also, where I lived before, there was a similar problem (weak master breaker), and I'd had fairly numerous occasions of tripped breakers when the PC was running over the years. It'd always been on the PSP, though.
Now, when I say "fails to run", I mean nothing in the case reacts in any way (no lights, no beeps, no fan motion, not even any pops like a bad circuit sometimes makes) when I press the power button. The behavior is exactly the same as if the PSU's power input were physically disconnected from the wall.
As I said, other devices plugged into the same multi-socket PSP run fine. Using a different socket on the PSP, as well as a spare power cable (from the monitor, which runs fine with that cable and in that socket), does nothing. I made sure the power cable is snug in the PSU-side slot as well. I checked the on-off switch on the PSU. I also tried the "manual" power button on the MTB (instead of the regular one on the case). None of that did anything.
I opened up the case and made a visual inspection, as well as I am able given my relative lack of expertise, and without disassembling the rig, of all the components I could see, with a particular focus on the capacitors on the mobo. I've seen no obvious scorching, warping, or blackening (although the mobo PCB is black itself, so I'm not sure it'd stand out much), and no blown, torn, or otherwise visibly damaged capacitors. (With the caveat that due to the various components installed and passives on the mobo itself, there are quite a few sections of it I couldn't inspect.) Also, none of the internal cabling and connectors looked broken, loose, or otherwise out of the ordinary.
That's about all I've been able to come up with. Given that the rig is 5 years old (not that much, but not so little either, IMO), that it'd been exposed to quite a few power surges in the past (although there is the PSP), and that there's no readily apparent damage to the components, I am inclined to think it's a regular wear-and-tear failure, most probably in the PSU. (I do note that the warranty on the PSU ran out about 2 months ago, and that I had a GPU crap out on me years ago when it was about 3 weeks out of warranty - which leaves me with a poor impression of build quality among "brand" manufacturers, and - if this indeed is a case of that - some unpleasant thoughts on "planned obsolescence", as business managers quaintly call their way of upholding the letter, but hardly the spirit, of the concept of "warranty".)
Still, nefarious business managers designing to fail or not, what I most need now is to narrow down the source of the problem to a particular component, so that if and when I purchase a replacement, it'll at least solve my problem. I am fairly capable of performing basic hardware handling (I could, if pressed, build a computer from parts, although I wouldn't feel very confident doing it), so if by way of advice you have a "diagnostic method" I can try at home (I have no specialized tools, and no spare parts, my only other computer being the ageing laptop I'm writing this on), I'm all ears. If you think that this needs to go to a qualified technician, please feel free to say so - I can afford to pay for it; it's just that I'd like to avoid the necessity if I can.
So, that's it; if there's any other info you'd like to have, I'll provide it if I can, and, once again, thank you for taking the time to consider my problem!
Kind regards
Michael
my PC fails to turn on at all; I suspect the PSU has failed, but I would very much appreciate help on determining whether that's really the case or, if not, what is. I'll try to provide as much relevant detail as I can, so this post will run a little long. I'll also check back to provide any more detail you might need from me. Before I get into it, I would like to thank all who take the time to help me out with this.
Now then, I'll start by writing up the rig: I've had it for a bit over 5 years now, so all warranties (including the PSU a few months ago) have lapsed. That's a good part of the reason I'm starting by asking online, since any repairs / diagnostics / replacements will most likely have to come out of my own pocket, plus time on all the fuss. That's why I'm hoping that getting help here might let me avoid paying for diagnostics, since (even though I consider myself a fairly knowledgeable power user) I lack the technical skills to reliably identify the source of the problem myself.
Components:
PSU: Seasonic M12II, modular, 620 W
CPU: Intel i5 3570k (LGA 1155)
MTB: AsRock Z68 Extreme7 Gen3
RAM: 2x8 GB Corsair Vengeance Black @ 1600 (not sure anymore) MHz
GPU: Asus Radeon R9 290 (replaces original GPU, which failed shortly after end of warranty)
HDD: Crucial M2 120 GB SSD + 2 TB magneto-optical Seagate @ 7200 rpm + 500 GB magneto-optical WD originally from older PC
Optical: 1x Samsung Blu-Ray RW
RaidSonic IcyBox 5.25" card reader + USB front panel
Case: Anidees AI6
That's it, that exhausts the physical components in the case.
Now, a few days ago I left the PC running (as I usually do) at idle when I went out; when I came back, I found the circuit breakers for the wall socket circuit the PC is plugged into tripped and the PC has failed to run since. Since there were no other power-hungry appliances running and the breakers don't normally trip themselves, I assume that a surge from the PC tripped them. I will note that the PC is plugged into the wall through a PSP (an old and off-brand one, but it's always worked fine and continues to do so now when I plug in something else).
I live in the countryside; the house's power circuits (and the mainline feeding them) are old and their power characteristics are possibly not the smoothest (light bulbs pop more often than one'd expect; no other obvious manifestations though), but the PC's run without any issues here for months. I do have occasional power outages, mostly when I overload the master breaker (which cuts in at about 4 kW - 15A @ 230V - as I said, an old system from a less electrified era); I've had maybe 3 or 4 during which the computer'd been plugged in and running. Not sure if that's relevant, particularly given the PSP, but it's possible it'd "softened it up". Also, where I lived before, there was a similar problem (weak master breaker), and I'd had fairly numerous occasions of tripped breakers when the PC was running over the years. It'd always been on the PSP, though.
Now, when I say "fails to run", I mean nothing in the case reacts in any way (no lights, no beeps, no fan motion, not even any pops like a bad circuit sometimes makes) when I press the power button. The behavior is exactly the same as if the PSU's power input were physically disconnected from the wall.
As I said, other devices plugged into the same multi-socket PSP run fine. Using a different socket on the PSP, as well as a spare power cable (from the monitor, which runs fine with that cable and in that socket), does nothing. I made sure the power cable is snug in the PSU-side slot as well. I checked the on-off switch on the PSU. I also tried the "manual" power button on the MTB (instead of the regular one on the case). None of that did anything.
I opened up the case and made a visual inspection, as well as I am able given my relative lack of expertise, and without disassembling the rig, of all the components I could see, with a particular focus on the capacitors on the mobo. I've seen no obvious scorching, warping, or blackening (although the mobo PCB is black itself, so I'm not sure it'd stand out much), and no blown, torn, or otherwise visibly damaged capacitors. (With the caveat that due to the various components installed and passives on the mobo itself, there are quite a few sections of it I couldn't inspect.) Also, none of the internal cabling and connectors looked broken, loose, or otherwise out of the ordinary.
That's about all I've been able to come up with. Given that the rig is 5 years old (not that much, but not so little either, IMO), that it'd been exposed to quite a few power surges in the past (although there is the PSP), and that there's no readily apparent damage to the components, I am inclined to think it's a regular wear-and-tear failure, most probably in the PSU. (I do note that the warranty on the PSU ran out about 2 months ago, and that I had a GPU crap out on me years ago when it was about 3 weeks out of warranty - which leaves me with a poor impression of build quality among "brand" manufacturers, and - if this indeed is a case of that - some unpleasant thoughts on "planned obsolescence", as business managers quaintly call their way of upholding the letter, but hardly the spirit, of the concept of "warranty".)
Still, nefarious business managers designing to fail or not, what I most need now is to narrow down the source of the problem to a particular component, so that if and when I purchase a replacement, it'll at least solve my problem. I am fairly capable of performing basic hardware handling (I could, if pressed, build a computer from parts, although I wouldn't feel very confident doing it), so if by way of advice you have a "diagnostic method" I can try at home (I have no specialized tools, and no spare parts, my only other computer being the ageing laptop I'm writing this on), I'm all ears. If you think that this needs to go to a qualified technician, please feel free to say so - I can afford to pay for it; it's just that I'd like to avoid the necessity if I can.
So, that's it; if there's any other info you'd like to have, I'll provide it if I can, and, once again, thank you for taking the time to consider my problem!
Kind regards
Michael