Status
Not open for further replies.

Loukas_1

Prominent
Jul 4, 2017
7
0
510
Hello everyone,

yesterday I installed a new cpu on my motherboard, the Fx-8350 coming with Wraith Max cooler with led. After installation the led was working fine (both AMD logo and RGB led aura). This morning when I turned on my computer only the AMD logo was on. The RGB led isnt working.

My specs are:
Gigabyte GA-970A-DS3P
AMD Fx-8350
Gigabyte 1050 G1 gaming 2 gb
1 TB HDD
12 gb RAM DDR3

So I think the problem is that my motherboard doesnt have 4pin slot for RGB led. I used a cable coming with the cooler and connected it to a usb slot on my motherboard. Although it works, (I saw on windows settings a "new" device, called AMD RGB something) when I shut down the computer and turn it on again, it doesnt work. I have to unplug and plug again the cable to make it work (on the motherboard). Any idea why?
 
Solution
There is probably a setting in your bios that allows you to turn power to the usb circuit to an off or still on, when shut down or sleeping, setting.

This is so that devices can still charge when the computer is off or sleeping and it's likely that in your bios this setting is turned to disabled or off. I'd look through the USB power settings in the bios or motherboard manual for this setting.

It's possible, being an older board, that it does not have this capability. I'll take a look at the manual too to see if I can see anything, assuming I am now understanding what you are saying is that you want the cooler lighting to stay ON when the system is shut down or asleep. Not sure why you'd want it to do that on purpose, but the led...
You can't just start plugging in things where they don't belong. That's exactly how you destroy a perfectly good motherboard or cooler. The power pinout of an RGB header has ZERO in common with a USB header. It's likely you've either ruined the lighting circuit on the cooler or the USB circuit to which you connected it on the motherboard.

Connectors are REQUIRED to be plugged in to EXACTLY where they are intended to be plugged in, per the instructions in the user manual. Not just wherever you feel like plugging them into that has a similar number of pins. Hopefully you didn't permanently damage anything critical on your motherboard or cooler, but I wouldn't be surprised if you had.

If you do not have an RGB header, you cannot correctly use the RGB circuit on that cooler, if it even still functions.
 

Loukas_1

Prominent
Jul 4, 2017
7
0
510
You probably did not understand what i tried to explain. I did not plug anything where it shouldn't be plugged. In order to illuminate the RGB of the cooler, AMD provided two cables (to use which ever it fits you).
1st cable: 4pin-going to-4pin RGB
2nd cable: 3pin-going to- usb slot (like adapter, only 3 cables)

So as my motherboard doesnt support 4pin RGB slots, I used the other cable. Everything works fine. The problem is when shutting down the computer. Then the RGB is off. If I unplug the cable and plug it again then the RGB is again on.

And I checked that in Windows (Settings -> devices), when the RGB is on I see a "device" called <AMD Zen 3 lightlamp control>. And when the RGB doesnt work this device isn't shown.

It's like my computer recognized the RGB of the cooler as a device (due to the USB plug I think) and then it can find it.

I hope, I explained it better now
 
There is probably a setting in your bios that allows you to turn power to the usb circuit to an off or still on, when shut down or sleeping, setting.

This is so that devices can still charge when the computer is off or sleeping and it's likely that in your bios this setting is turned to disabled or off. I'd look through the USB power settings in the bios or motherboard manual for this setting.

It's possible, being an older board, that it does not have this capability. I'll take a look at the manual too to see if I can see anything, assuming I am now understanding what you are saying is that you want the cooler lighting to stay ON when the system is shut down or asleep. Not sure why you'd want it to do that on purpose, but the led light on both my Hue+ and Grid+ v2 do this, so I know it's doable.

Looking in the manual for your board, doesn't look like that is possible on that model. Mostly this is something that started being incorporated in later products. If I'm still not understanding exactly what the problem is, please explain more fully, with concise and explicit details regarding what it is NOT doing and what you would LIKE for it to do.
 
Solution
Status
Not open for further replies.