Ati radeon hd 2400 xt problem

doctorwhotardise

Prominent
Jan 2, 2018
30
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I have a PC Lenovo A62, it is prepared from where I bought it ( here are the specs: https://support.lenovo.com/gr/en/solutions/migr-70037 )
CPU:Athlon 64 x2 4800+
RAM: 4GB
GPU:Radeon HD 3100
OS:Windows 7 64bit
I have purchased the ati radeon hd 2400 xt and I have put it on. When I open the pc and gets in desktop it is all fine, but when I open a file or a folder or a browser the pc shuts down. It is not the psu, I have tested another psu more powerful and it closes too. There is something wrong with the gpu but I cannot find what it is. If you have any idea please tell me.
 
Solution
That is an old video card, probably bad. You can try to see if there is a BIOS update for the motherboard and try again. If that does not work, return the card and try another one.