I bought a model WH16NS60 internal M.DISC 4K Blu-ray drive for PC and haven't used it much until now. Purchased Oct. 29th 2017, it's not too old and barely used. This unfortunately places me outside the 30-day replacement policy.
Anyway, I began using BD-DL (50GB) discs to backup some data and free up space. The first disc worked well, data stored accurately and with no errors at 6x. The second I've tried today went a little differently.
I began the burn using ImgBurn and it started off as usual. Going off and watching a youtube video after about a few minutes, I started hearing a horrible crunching / grinding noise and ImgBurn popup saying burn failed, essentially. I opened the drive and it functions in that regard but no disc will read at all anymore
CD's, DVD's, BD-R's, I put the disc in and wait for nothing, then open the drive and the disc is in the exact same position, as if it never spun at all.
I haven't removed or taken apart the drive yet to see if I notice anything off but I was wondering if anyone has experienced anything like this. Without a solution either via this forum (google searching yielded nothing useful, especially with the model in particular) or a last resort of opening and tinkering with it, i'm out the cost with what I thought would be a good investment.
Anyway, any feedback would be greatly appreciated, I know people do this out of kindness and not obligation so I really love what goes on here
Thank you!
Anyway, I began using BD-DL (50GB) discs to backup some data and free up space. The first disc worked well, data stored accurately and with no errors at 6x. The second I've tried today went a little differently.
I began the burn using ImgBurn and it started off as usual. Going off and watching a youtube video after about a few minutes, I started hearing a horrible crunching / grinding noise and ImgBurn popup saying burn failed, essentially. I opened the drive and it functions in that regard but no disc will read at all anymore
CD's, DVD's, BD-R's, I put the disc in and wait for nothing, then open the drive and the disc is in the exact same position, as if it never spun at all.I haven't removed or taken apart the drive yet to see if I notice anything off but I was wondering if anyone has experienced anything like this. Without a solution either via this forum (google searching yielded nothing useful, especially with the model in particular) or a last resort of opening and tinkering with it, i'm out the cost with what I thought would be a good investment.
Anyway, any feedback would be greatly appreciated, I know people do this out of kindness and not obligation so I really love what goes on here
Thank you!
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