WiFi connectivity issue. One Network. One device.

matt.a.kimball

Prominent
Jan 23, 2018
3
0
510
My old Inspiron 1564 (Windows 10) will connect to WiFi at my house, but with a slow or no download speed. It will work fine on other WiFi networks and when an Ethernet cable is connected. Also, other laptops and devices work just fine on my home WiFi.

I’m at a loss on how to fix this. No settings have been altered. It just seemed to happen one evening in the middle of browsing.

Any suggestions?
 
Solution
I would try going into your network control panel, select manage wireless networks, and delete yours from the Inspiron. Then reboot, allow your computer to find the signal, and login again. Unfortunately, most wireless issues seem to happen on older machines running W10.

The other thing that I have found will sometimes work in difficult cases is to just change your software MAC address for the wireless adapter using THIS free tool.

RealBeast

Titan
Moderator
I would try going into your network control panel, select manage wireless networks, and delete yours from the Inspiron. Then reboot, allow your computer to find the signal, and login again. Unfortunately, most wireless issues seem to happen on older machines running W10.

The other thing that I have found will sometimes work in difficult cases is to just change your software MAC address for the wireless adapter using THIS free tool.
 
Solution

matt.a.kimball

Prominent
Jan 23, 2018
3
0
510
So, here’s a new wrinkle. Changing the MAC address of the wireless adapter worked, but now the connection drops every thirty minutes or so. The tray icon will show I’m connected, but there is no data transmission. I’ve gotten it to work by disconnecting and reconnecting to the network.

Again, this occurs only on my home network and only on this laptop. Any thoughts to prevent this from occurring?
 

RealBeast

Titan
Moderator
I would check for any interfering signals using a wifi analyzer on your phone (there are a number of free useful apps). Insure that you are on a free channel without other networks. If at all possible use 2.4GHz as it penetrates matter better due to its longer wavelength, but be aware most others also use 2.4GHz and there are only 3 non-overlapping channels (1, 6, and 11).

Also, consider any other nearby sources of radio emission (wireless anything in the same room, even nearby microwave ovens).

Does moving the laptop around to another location help? What kind of location, apartment/dorm or free standing house?
 

matt.a.kimball

Prominent
Jan 23, 2018
3
0
510
I’m in a house. I’ve tried changing channels and I’m on 2.4 GHz. Nothing notable has changed as far as adding inferring devices. And as I noted previously, I can connect with good performance to other networks and only this device is affected at home.
 

RealBeast

Titan
Moderator
I'm not sure that I can give you any cure as older laptops seem to have wireless issues at a high rate with W10, however, one solution would be a much stronger signal close to the laptop -- an inexpensive router configured as an access point attached to the main router via a pair of AV2-1000/1200 powerline adapters, such as one of those HERE if the problem warrants.

The other alternative would be to use a USB wireless adapter that is more modern than that in the laptop.