PC freezes every time a game starts [GPU FAN GOES INSANE]

doogiedog24

Prominent
Jan 24, 2018
7
0
510
So a few weeks ago my pc started freezing when i would start a game. It would usually freeze maybe 20% of the time at first. No it freezes every single time i try to play a game. Overwatch being my main game right now but it does it with every game. I can usually click a few buttons at the main screen but within 10-60 seconds it will freeze. The monitor is the only thing that freezes. Along with no sound going through the speakers. The PC stays on and my mouse an keyboard also stay on but theres nothing i can do. I just have to manually turn pc off and then back on.

Here is my specs: https://pcpartpicker.com/user/pvtscrpy/saved/gPmK8d

I have tried reinstalling drivers, resetting pc, high performance mode, repairing game files, changing cpu settings. Nothing seems to work.

More recently i think i have narrowed it down. Well I dont know but hopefully this will help you guys out and you can be smart enough to know what this means:

Just a few min ago it froze after i just reset everything and redownloaded OW. Once it froze i just let it set there because i kinda gave up at this point. I left it set for about 10min and then i start hearing the GPU just going crazy. Fan is spinning super fast outa control. So i think it has to be something with the gpu im just not sure what it is. I checked gpu and cpu temps one time and they seemed alright. Nothing too out there. And the gpu driver is up to date.

Any help would be greatly appreciated thank you!

(My only thing now i can think of is maybe its a recent nvidia driver update so maybe i should downgrade a few versions but im not sure if thats it)
 
Solution
First of all, uninstall Open Hardware monitor. Don't ever use that OR HWmonitor. They are both grossly inaccurate on certain chipsets or with some specific sensors. Overall, they are junk programs mostly. Use HWinfo or CoreTemp.

CoreTemp is great for just CPU thermals. HWinfo is great for pretty much EVERYTHING else, including CPU thermals, core loads, core temps, package temps, GPU sensors, HDD and SSD sensors, motherboard chipset and VRM sensor, all of it. Always select the "Sensors only" option when running HWinfo.

In order to help you, it's often necessary to SEE what's going on, in the event one of us can pick something out that seems out of place, or other indicators that just can't be communicated via a text only post. In these...
Updating and reinstalling are usually not terribly helpful. Did you use the DDU in safe mode and choose the Nvidia option before installing or reinstalling any drivers? Uninstalling is not enough, because it does not remove system and registry settings, card configuration settings or even all of the relevant files in many cases leaving orphan files, links and drivers behind. Especially after multiple different versions and attempts.

If you did not, then you need to start there.


How to restart in Safe mode prior to running the DDU.

https://www.digitalcitizen.life/4-ways-boot-safe-mode-windows-10


*Graphics card CLEAN install tutorial using the DDU*
 

doogiedog24

Prominent
Jan 24, 2018
7
0
510


Thank you for reply. I did use DDU and stuff i didnt do it in safe mode thought. Im currently going to try to downgrade the driver version and if that doesnt work i will try this in safe mode.
 

doogiedog24

Prominent
Jan 24, 2018
7
0
510


I ran out of time last night to try all this so after work today i will try this. Before i left i ran DDU in safe mode so when i get back i can install the driver. And i will get PSU number for you as well.
 

doogiedog24

Prominent
Jan 24, 2018
7
0
510


So got home and started trying to DDU and reinstall in safe mode. PC ended up scanning and repairing. Got stuck at 10% for about 4-5 hours. finally came too. So i finished DDU and reinstall. In safe mode. I loaded up overwatch and it still crashes. But its a different kind of crash. So maybe good, maybe bad. It loads up for maybe 30-60 seconds then it freezes and screen goes black. One time i could still see my mouse and move it i just couldnt get the screen back. This past time it went black. I lost sound and it restarted pc. Any ideas? Thanks
 

doogiedog24

Prominent
Jan 24, 2018
7
0
510


I will try an older verion. First i wanna share this with you.

This is my temps as it crashed. For the CPU loads they actually all went to 100% right before it crashes. Then it went down and thats what it shows. But they did all spike to 100% at the same time. Not sure if that helps.

https://imgur.com/a/IcE5v

I also dont see a model number on my psu. any idea where its located? On the side it just says AC values and some watage stuff, etc.

I just let it set again for 5min or so and fans gpu fan i beleive went crazy. There is some dust i on the cpu cooler. Think that could be it? Ill forsure clean it out. Just wondering if that cuould be it

EDIT: i tried updating bios. Didnt make a difference. Here are the new number though: https://imgur.com/a/qc8I4

EDIT: Now going to try to install an older driver. with DDU and safe mode
 
First of all, uninstall Open Hardware monitor. Don't ever use that OR HWmonitor. They are both grossly inaccurate on certain chipsets or with some specific sensors. Overall, they are junk programs mostly. Use HWinfo or CoreTemp.

CoreTemp is great for just CPU thermals. HWinfo is great for pretty much EVERYTHING else, including CPU thermals, core loads, core temps, package temps, GPU sensors, HDD and SSD sensors, motherboard chipset and VRM sensor, all of it. Always select the "Sensors only" option when running HWinfo.

In order to help you, it's often necessary to SEE what's going on, in the event one of us can pick something out that seems out of place, or other indicators that just can't be communicated via a text only post. In these cases, posting an image of the HWinfo sensors or something else can be extremely helpful. Here's how:

*How to post images in Tom's hardware forums



Run HWinfo and look at system voltages and other sensor readings.

Monitoring temperatures, core speeds, voltages, clock ratios and other reported sensor data can often help to pick out an issue right off the bat. HWinfo is a good way to get that data and in my experience tends to be more accurate than some of the other utilities available. CPU-Z, GPU-Z and Core Temp all have their uses but HWinfo tends to have it all laid out in a more convenient fashion so you can usually see what one sensor is reporting while looking at another instead of having to flip through various tabs that have specific groupings.

After installation, run the utility and when asked, choose "sensors only". The other window options have some use but in most cases everything you need will be located in the sensors window. If you're taking screenshots to post for troubleshooting, it will most likely require taking three screenshots and scrolling down the sensors window between screenshots in order to capture them all.

*Download HWinfo


For temperature monitoring only, I feel Core Temp is the most accurate and also offers a quick visual reference for core speed, load and CPU voltage:

*Download Core Temp

When it comes to temperature issues, taking care of the basics first might save everybody involved a lot of time and frustration. Check the CPU fan heatsink for dust accumulation and blow or clean out as necessary. Avoid using a vacuum if possible as vacuums are known to create static electricity that can, in some cases, zap small components. Other areas that may benefit from a cleaning include fans, power supply internals, storage and optical drives, the motherboard surfaces and RAM. Keeping the inside of your rig clean is a high priority and should be done on a regular basis.



Additionally, the label that has the voltage and wattage specifications on it should also have the PSU model number. These labels are legally mandatory and all power supplies must have them in order to be compliant with government regulations. In some cases you MIGHT have to remove the four screws holding the PSU to the case so you can turn the unit in order to gain access to the side that has this label on it. If you can see those specifications on yours, then likely you don't have to do that. They SHOULD be on there somewhere. Perhaps post an image of that label if possible.

Should look SOMETHING like, but each brand has differences, this.


ocz600_label.jpg




Another question I should ask is, when, if ever, was the last time you did a clean install of the WHOLE operating system? What OS version are you using and have there been upgrades performed, like from 8.1 to 10, any version of 10 to Creators update, etc., without having done a clean install of the latest version of the OS ISO? Sometimes it's actually the accumulated filth of not having done a clean install instead of just updating to newer releases, that can cause a lot of issues. That is something we might end up having to think about and in fact ends up being the cure in many cases like this one I just got done with where he too tried the safe mode DDU clean install and it did not work, but AFTER doing a clean install of windows and THEN doing the DDU followed by a clean install of the Nvidia drivers, no more problem. Sometimes it's just NOT an easy solution. But MOST of the time there is A solution of some kind. It's just not always the one you want. Hopefully though, it will work out for you in this case too.

http://www.tomshardware.com/answers/id-3624131/find-uninstall-nvidia.html#20632701
 
Solution