Windows 10 PC locks up with buzzing sound while gaming

airflyer13

Prominent
Jan 24, 2018
3
0
510
Hey Guys,

I usually don't do forum posts asking for help but at this point I just have to ask for fresh ideas.
So whats the problem?
More or less frequent my Windows 10 PC locks up, but just while gaming and not even running very demanding games. It doesn't happen while video editing/rendering or while stress testing the system. You hear a short buzzing sound and then you hear the Windows "disconnect" sound and both my monitors lose the signal. I have to hard reset my machine to get it to work again.
Up to this point nothing special, there were several people on this forum with similar problems. But the real problem is, that I had this problem for so long, that up to today none of my Computer Components are the same.

When the problem first occured I was running my gtx980s in SLI. So naturally I tested one by one, with no impact on the crashes. So I don't think it's a GPU related problem, more so because when stress testing with "Kombustor" or similar programs the crashes do not appear. After that (serveral months later) I switched my MB, RAM and CPU from my old 2600k with 16GB DDR3 memory to a 7700k with 16GB DDR4 memory. The crashes were still there. At this point I really thought, the only component left would be the PSU, so I switched to a 700W BeQuiet! PSU. But nope, still no luck. After that I thought it would be a software bug, so I did the usual stuff like updating drivers, bios, even reinstalled windows from scratch. At this point I really don't know what else I could do. The only thing left from day 1 is the case and my monitors, not even the cables are the same.
So to sum up what I did:

  • ■ Changed GPU
    ■ Changed Motherboard
    ■ Changed RAM
    ■ Changed CPU
    ■ Changed PSU
    ■ Reinstalled Windows
    ■ Updated BIOS of motherboard and vbios of GPU
    ■ Updated Drivers for literally everything
Any help would really be appreciated at this point.

Specs for reference:

  • ■ Motherboard: ASUS ROG STRIX Z270f
    ■ CPU: Intel Core i7 7700k
    ■ GPU: EVGA GTX 980 FTW
    ■ RAM: HyperX 2x8GB 3000MHz DDR4 memory
    ■ PSU: BeQuiet! 700W Pure Power Modular
    ■ Monitors: 1x Acer FHD 144Hz, 1xAcer FHD 60Hz
 
Solution


Not sure if the PSU can handle the power draw of both cards (MOST CAN'T) the way they are hooked up, or a single card the same way.

The PSU has 2X PCIE cables and 4 connections, 2x connection in a daisy chain per cable.

Could try using one card and two cables using one connection per cable and see what happens.

Plus the GTX 980 FTW can pull close to 300w PER CARD so..... Reason why I...

Ralston18

Titan
Moderator
Which Windows 10 - Home, Professional....?

Have you looked at Event Viewer to see if there are any error codes or warning just before or at the time of the "buzzing"?

The following link from within this Forum will be helpful:

http://www.tomshardware.com/faq/id-3128616/windows-event-viewer.html

Another option is to use Task Manager and Resource Monitor to observe your system. Watch for some time and then game to see what changes or starts to change before the lock up. Performance Monitor may help as well but tends to be more problematic as a troubleshooting tool.

Just run the tools and watch your system for some time (subjective). Then slide the windows to one side and game as you usually do. Watch for what changes. May find a clue or two that may identify the issue or problem.
 

airflyer13

Prominent
Jan 24, 2018
3
0
510


I run Windows 10 Education, but the problems also existed on Windows 7 Ultimate. The event viewer doesn't show anything but the critical shutdown that I manually have to do after the system locks up. And I already watched the resources and also the power delivery and there are no anomalies there. I have a hard time imagining that this is a software error, because multiple OS showed the same symptoms. But I don't think it's the hardware either simply, because I already switched every component. I am missing something but I don't see what
 

Ralston18

Titan
Moderator
If multiple OS's I am now compelled to follow jankerson somewhat....

Do you have an audio/sound card or are you using the motherboard audio?

If the former, pull the sound card and try the motherboard audio. If the latter - then suspect a motherboard problem.

Double check all motherboard audio related connections, cables, and jumpers.


 


Not sure if the PSU can handle the power draw of both cards (MOST CAN'T) the way they are hooked up, or a single card the same way.

The PSU has 2X PCIE cables and 4 connections, 2x connection in a daisy chain per cable.

Could try using one card and two cables using one connection per cable and see what happens.

Plus the GTX 980 FTW can pull close to 300w PER CARD so..... Reason why I always recommend a 750W PSU for a SLI setup.

The good premium 750W and up PSU's come with 4 or more separate PCIe cables. Always make sure before buying if running an SLI or Crossfire setup with high draw GPUS.

PCIe-Remark-DO_1_.png


PCIe-Remark-Dont_1_.png
 
Solution