Connectivity Issues (Dropping/DNS) Can't find a solution!

ChristianO

Distinguished
Dec 12, 2013
77
6
18,635
I have been having networking issues (connectivity, dropping, DNS errors) and I cannot figure out what is causing this. I ran a netalyzr analysis of my network and will include it ->HERE<- as well as a screenshot of my modem event log ->HERE<-..

Send help. Please and thank you.

 
Solution
Leave a constant ping run to 8.8.8.8. Your goal is to see if it is only a dns outage or if you are actually losing the internet.

If it is just DNS then you can set the DNS manually in your pc to 8.8.8.8. The default dns setting have the router act as a proxy to the ISP DNS. You can have issue with either the proxy stuff or the ISP DNS. 8.8.8.8 is a google dns server that seldom has any issues. It gets good performance because the IP address is actually duplicated in many cities.

If you lose a lot of ping packets...especially if you lose a bunch in a row you might have a issue with your internet connection. The messages in the modem log don't mean a lot unless they happen a lot. Most times they don't actually mean...
Leave a constant ping run to 8.8.8.8. Your goal is to see if it is only a dns outage or if you are actually losing the internet.

If it is just DNS then you can set the DNS manually in your pc to 8.8.8.8. The default dns setting have the router act as a proxy to the ISP DNS. You can have issue with either the proxy stuff or the ISP DNS. 8.8.8.8 is a google dns server that seldom has any issues. It gets good performance because the IP address is actually duplicated in many cities.

If you lose a lot of ping packets...especially if you lose a bunch in a row you might have a issue with your internet connection. The messages in the modem log don't mean a lot unless they happen a lot. Most times they don't actually mean you had a outage. Even if it was a outage most correct themselves before you even know, if you get messages a lot or the outages are not just a few second here and there you could have a issue with the connection.

From the logs you post you do not even get them daily.
 
Solution