dpc watchdog violation

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A

akaali445

Prominent
Jan 25, 2018
6
0
510
Hey there i been having this really annoying BSOD issue out of no where it started about half a week ago... and i tried running checkdsk and others the log came out as this... could this be the issue? if so how do i fix this... if not please someone help me fix this issue which started out of no where.. my computer would freeze in the middle of browsing and blue screen comes on and restarts my PC.. THANK YOU.

2018-01-16 18:58:26, Info CSI 0000095f [SR] Verify complete
2018-01-16 18:58:26, Info CSI 00000960 [SR] Repairing 1 components
2018-01-16 18:58:26, Info CSI 00000961 [SR] Beginning Verify and Repair transaction
2018-01-16 18:58:26, Info CSI 00000962 Hashes for file member \SystemRoot\WinSxS\amd64_prncacla.inf_31bf3856ad364e35_6.3.9600.17415_none_95dd5540d57f8c01\Amd64\CNBJ2530.DPB do not match actual file [l:36{18}]"Amd64\CNBJ2530.DPB" :
Found: {l:32 b:5movHzEdfoaAOEMb2Wr+cLBJjvxEaDYNj2uCfND66/4=} Expected: {l:32 b:n520k714Uu3utHa5JGQ6HQYbZphKhlMWq5pEmfnCDuw=}
2018-01-16 18:58:26, Info CSI 00000963 [SR] Cannot repair member file [l:36{18}]"Amd64\CNBJ2530.DPB" of prncacla.inf, Version = 6.3.9600.17415, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type = [l:24{12}]"driverUpdate", TypeName neutral, PublicKey neutral in the store, hash mismatch
2018-01-16 18:58:27, Info CSI 00000964 Hashes for file member \SystemRoot\WinSxS\amd64_prncacla.inf_31bf3856ad364e35_6.3.9600.17415_none_95dd5540d57f8c01\Amd64\CNBJ2530.DPB do not match actual file [l:36{18}]"Amd64\CNBJ2530.DPB" :
Found: {l:32 b:5movHzEdfoaAOEMb2Wr+cLBJjvxEaDYNj2uCfND66/4=} Expected: {l:32 b:n520k714Uu3utHa5JGQ6HQYbZphKhlMWq5pEmfnCDuw=}
2018-01-16 18:58:27, Info CSI 00000965 [SR] Cannot repair member file [l:36{18}]"Amd64\CNBJ2530.DPB" of prncacla.inf, Version = 6.3.9600.17415, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type = [l:24{12}]"driverUpdate", TypeName neutral, PublicKey neutral in the store, hash mismatch
2018-01-16 18:58:27, Info CSI 00000966 [SR] This component was referenced by [l:166{83}]"Package_2709_for_KB3000850~31bf3856ad364e35~amd64~~6.3.1.8.3000850-6825_neutral_GDR"
2018-01-16 18:58:27, Info CSI 00000967 [SR] Repair complete
2018-01-16 18:58:27, Info CSI 00000968 [SR] Committing transaction
2018-01-16 18:58:27, Info CSI 00000969 Creating NT transaction (seq 2), objectname [6]"(null)"
2018-01-16 18:58:27, Info CSI 0000096a Created NT transaction (seq 2) result 0x00000000, handle @0xf44
2018-01-16 18:58:27, Info CSI 0000096b@2018/1/17:01:58:27.324 Beginning NT transaction commit...
2018-01-16 18:58:27, Info CSI 0000096c@2018/1/17:01:58:27.516 CSI perf trace:
CSIPERF:TXCOMMIT;195811
2018-01-16 18:58:27, Info CSI 0000096d [SR] Verify and Repair Transaction completed. All files and registry keys listed in this transaction have been successfully repaired



 
Solution
A
Uninstall the drivers using DDU in safe mode and when it restarts you can re-install the drivers. If this does not solve the issue, then the issue may be with the drivers themselves from NVIDIA. They might have a bug going on these past late updates but I'm not sure about it.

The cause of this problem is the Nvidia driver used in the Kernel mode section is unresponsive, since driver files are separated among the User and Kernel mode this would be the reason for a BSOD, because it is a critical system error not an application error.

I have been dealing with this problem on 4 separate systems with different video cards including GTX 960,970 and 1050TI, all have same DPC watchdog violation. I tried clean operating installations on them...
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akaali445

Prominent
Jan 25, 2018
6
0
510
@lutfij ok most of the time its only when Google chrome open only 1 time it happened after a BSOD restard i refreshed my pc with > Right click > refresh and it happened right away after.
%90 of the time its when im on google chrome other than that when it happened once while im on my desktop refreshing

@jdog2pt0 i tried that for some reason i cant find "iastor.sys" but even tho when i tried it my PC was acting weird my nvidia drivers werent there almost nothing was there that needed...
 
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A

akaali445

Prominent
Jan 25, 2018
6
0
510







It just happened again..... and i ONLY had google chrome on nothing else was running cause my PC was put to "sleep" mode i came back home to check this site and bam my pc froze
 
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jr9

jr9

Estimable
Dec 6, 2017
2,212
3
3,960
Please go to C/Windows/Minidump and upload some .dmp files so we can have a look at them.

If the folder is empty, you want enable BSOD logging. This page has instructions: http://mywindowshub.com/how-to-configure-windows-10-to-create-dump-files-on-bsod/ then select small memory dump and wait for another BSOD.
 
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A

akaali445

Prominent
Jan 25, 2018
6
0
510


it wouldnt let me view heres the entire dump... http://www.mediafire.com/file/s5slyf184af1knd/012518-26546-01.dmp
 
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jr9

jr9

Estimable
Dec 6, 2017
2,212
3
3,960
Had a look it your log with my kernel debugger. Your nVIDIA display driver appears to be getting stuck in execution. Uninstall your nVIDIA display drivers in safe mode using display driver uninstaller. Reboot and then when it boots into normal Windows, go download and install your latest nVIDIA drivers.
 
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A

akaali445

Prominent
Jan 25, 2018
6
0
510


well you are awesome and thanks for your help!

just a few questions

do i have to be in safe mode? and also i have the latest display drivers seems like.....

also "display driver uninstaller" is that something id have to get or is it

Control Panel\All Control Panel Items\Programs and Features

and uninstall from there?
 
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jr9

jr9

Estimable
Dec 6, 2017
2,212
3
3,960
Display Driver Uninstalled is a program you have to download. Can be found at https://www.guru3d.com/files-details/display-driver-uninstaller-download.html

It the best program for uninstalling display drivers and cleaning up. It only works properly in safe mode also which is accessed through advanced startup options in Windows 8. If you use it in normal Windows it may not work properly. It does a better job than Windows "add and remove programs".

Having the latest drivers doesn't mean you do not have driver problems. You could have remnants of old drivers or corrupted drivers. I've seen many graphics cards crash with updated drivers.
 
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A

ajgarcia1428

Prominent
Aug 29, 2017
54
0
660
Uninstall the drivers using DDU in safe mode and when it restarts you can re-install the drivers. If this does not solve the issue, then the issue may be with the drivers themselves from NVIDIA. They might have a bug going on these past late updates but I'm not sure about it.

The cause of this problem is the Nvidia driver used in the Kernel mode section is unresponsive, since driver files are separated among the User and Kernel mode this would be the reason for a BSOD, because it is a critical system error not an application error.

I have been dealing with this problem on 4 separate systems with different video cards including GTX 960,970 and 1050TI, all have same DPC watchdog violation. I tried clean operating installations on them, SFC checks just in case, Malware scans, disabling audio devices, and the only thing that seemed to work was to avoid downloading the Nvidia drivers from Nvidia for now. Instead I allowed Windows Update to install the latest driver from 2017, version 23.21.13.8813.

I have had the four systems now running for 3 days straight playing movies all day and playing games on them as much as possible and not one has crashed. I'm still working on a reason why exactly this happening myself, I work as an IT so I have the time to do it. Keep me updated if you find something.
 
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