hello plz tell the answer

Solution
They may need drivers to work, or they drivers may not be inside Windows 8.1 during the initial installation or failed to install.

Try connecting a USB mouse or keyboard and hopefully they will work. From there go to your manufacturer's web site and try to find drivers for the laptop keyboard and touchpad.

jr9

Estimable
They may need drivers to work, or they drivers may not be inside Windows 8.1 during the initial installation or failed to install.

Try connecting a USB mouse or keyboard and hopefully they will work. From there go to your manufacturer's web site and try to find drivers for the laptop keyboard and touchpad.
 
Solution