- Jan 29, 2018
- 2
- 0
- 510
Please help, I am at my wit's end trying to discover the source of this issue and have called my ISP no less than 15 times to try and solve it with no forward progress
The issue is rather straightforward. When downloading anything, regardless of the file size, on a wired or wireless connection, ping spikes and the internet for the entire household slows to a crawl. Downloads will occasionally even crash themselves, meaning that only one device downloading a singular update or file will occasionally fail because the very download it is doing crashes the internet completely. I have tried metering the connection, limiting bandwidth, removing devices from the network, nothing seems to work.
The router/modem is a Zyxel VMG4825-B10A using a bonded DSL connection with a down speed of 25Mbps and an up speed of about 2Mbps
It doesn't matter what device is using it, wired or wireless, it can be one device on the network alone downloading at as little as 1Mbps and it will crash the internet meaning the download will stop or cause extremely high ping numbers regardless of what type of device is accessing the network, even if it is the only device connected to the network
Please help! I can't figure it out
The issue is rather straightforward. When downloading anything, regardless of the file size, on a wired or wireless connection, ping spikes and the internet for the entire household slows to a crawl. Downloads will occasionally even crash themselves, meaning that only one device downloading a singular update or file will occasionally fail because the very download it is doing crashes the internet completely. I have tried metering the connection, limiting bandwidth, removing devices from the network, nothing seems to work.
The router/modem is a Zyxel VMG4825-B10A using a bonded DSL connection with a down speed of 25Mbps and an up speed of about 2Mbps
It doesn't matter what device is using it, wired or wireless, it can be one device on the network alone downloading at as little as 1Mbps and it will crash the internet meaning the download will stop or cause extremely high ping numbers regardless of what type of device is accessing the network, even if it is the only device connected to the network
Please help! I can't figure it out
Facebook
Twitter
Instagram