Need help!!! Computer frequently freezing or taking an extra long time to load!

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toonboimagic

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Ok. So ever since I got my computer, the computer has froze WAY more than I ever thought it should. A part of it was my SSD, which I replaced, and the computer works much better. However, I still have issues with loading things sometimes and I am beginning to wonder if it could be RAM related. I foolishly bought RAM that had a voltage too high for my CPU, could this have damaged the ram or the CPU?

The loading times happen with a variety of programs, games, internet browsers, word processors. It seems to happen about once or twice a day. I use my computer a lot, its lightning fast, but it has every once in a while I'll be doing something seemingly routine which requires loading of some sort... Then all of the sudden I'm stuck loading a program. It isn't windows either, if I try to control/alt/del it will not work. I just have to wait for it to load. Then all the commands I pressed such as ctrl/alt/del will all happen at once. I can typically still move the cursor around and click but for that period of about 40 seconds typically, NOTHING will load.

I have all my pc specs here (I have a 700 watt power supply as well, but didn't feel it was necessary to include it)

https://pcpartpicker.com/list/yXWjTH

Also I'm not sure if the ram is damaged, but maybe the fact that it runs at higher voltage and has to throttle down is causing this or something? Is there anyway to buy ram and return it for no fee or a small fee if it ends up not being the problem after a month of testing?

Any help would be greatly appreciated. Thanks.


[two posts merged by mod]
 
Solution
Chris Houston
The voltage settings on the RAM are not linked directly with the CPU voltage and therefore shouldn't effect the CPU or any other components if that is the only setting you have changed. Difficult to pinpoint the problem without more information. Assuming this is a new build can you confirm that you have installed a fresh copy of windows and have updated to all the latest motherboard drivers and graphics drivers?

If yes, I would start from scratch and reset the BIOS to optimised defaults and then start troubleshooting:

Loading optimised defaults:

1. reset CMOS - disconect PSU and remove CMOS battery on the motherboard and leave out for 10 minutes.
2. insert CMOS battery and then connect PSU and boot system.
3. Enter BIOS and load...
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Chris Houston

Chris Houston

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May 11, 2013
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The voltage settings on the RAM are not linked directly with the CPU voltage and therefore shouldn't effect the CPU or any other components if that is the only setting you have changed. Difficult to pinpoint the problem without more information. Assuming this is a new build can you confirm that you have installed a fresh copy of windows and have updated to all the latest motherboard drivers and graphics drivers?

If yes, I would start from scratch and reset the BIOS to optimised defaults and then start troubleshooting:

Loading optimised defaults:

1. reset CMOS - disconect PSU and remove CMOS battery on the motherboard and leave out for 10 minutes.
2. insert CMOS battery and then connect PSU and boot system.
3. Enter BIOS and load optimised defaults
4. Set your RAM settings in BIOS to the manufacturers requirements: DDR3-1866, CAS 8, 1.6v
5. Save and exit BIOS and boot in to Windows.

Troubleshooting:

Sounds like a hardware issue but I would do a quick check to make sure all drivers are functioning properly. Go to 'device manager' (start menu, right click, device manager in windows 10) and look down the list to see if there is any issues - check and report back.

I would then check hard drive, memory and CPU are all functioning properly, in that order as it sounds like a hard drive issue.

1. Check HDD: right click C: drive, properties, tools, check for errors. If no errors you could run crystal disk to make sure the drive is operating at manufacturers rated speeds.
2. Check RAM: Run windows memory diagnostic (https://technet.microsoft.com/en-us/library/ff700221.aspx) and memtest 86 (https://www.memtest86.com/download.htm)
3. Check CPU: run prime 95 on blend for an hour or so.

Report back once you have checked all the above.
 
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toonboimagic

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Thank you very much for the response!!!

I did run memtest and windows mem diagnostic, and neither found any errors. I let memtest86 go for 5 passes.

I will check the SSD next. It is a new SSD that I got in October though. I had an 840 EVO that had some SERIOUS issues. Not sure if you are familiar but a ton has been written about how 840 EVOs would have data decay over time. It got to the point where I couldn't even install drivers anymore on the 840 EVO, things froze many times per day. I installed the 850 EVO, and things were 100x better, but things still froze occasionally.

Do you think there is a good chance the reason things are freezing/taking a long time to load could be that I didn't do a fresh install of windows on the 850 EVO? I just cloned my 840 EVO SSD and sent it to the 850. Then I just used as normal. It worked a lot better, so I was happy and not worried that things still froze maybe a tenth as much as they used to. Now I guess its bothering me so I'm trying to fix. I didn't really explain that earlier I don't think.

Any help appreciated!
 
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Chris Houston

Chris Houston

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I thin it is highly possible that a cloned copy of windows from a drive that was corrupt could be the culprit. This can cause major issues. Do the other checks but a fresh copy of windows could be the solution.
 
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toonboimagic

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Hey I know this is late, but could you please detail how to use prime 95 to test my CPU?

Also when I ran mem test 86 I ran for almost a day and it had no issues.

Also as for the Windows from a cloned drive that was failing, I did something to check if the copy was missing files or had corrupt files in command prompt, and it didn't come up with anything. Could it be possible it is missing something?

Thanks man for the help learning a lot from this.
 
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