Hi,I bought a custom build PC back in 2014 and it was working fine absolutely no problems with it until earlier this year(Jan 2018). Whenever I tried to Play a video using VLC player (or any other player accept WMP )my computer will restart without warning(I am able to play only MP4 Format in Windows media Player without any problem) and upon rebooting would say this exactly:
Windows has recovered from an unexpected shutdown
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.256.1
Locale ID: 1033
Additional information about the problem:
BCCode: 124
BCP1: 0000000000000000
BCP2: FFFFFA80080428F8
BCP3: 0000000000000000
BCP4: 0000000000000000
OS Version: 6_1_7601
Service Pack: 1_0
Product: 256_1
Files that help describe the problem:
C:\Windows\Minidump\020218-46316-01.dmp
C:\Users\Ismail\AppData\Local\Temp\WER-73570-0.sysdata.xml
Read our privacy statement online:
http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409
If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt
I made sure my fans all worked properly and felt my PC and it is not hot, and a couple areas barely warm.Also, I already installed a fresh version of Windows 7 Ultimate 64 bit.
Any help would be appreciated.
Thank You.
Windows has recovered from an unexpected shutdown
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.256.1
Locale ID: 1033
Additional information about the problem:
BCCode: 124
BCP1: 0000000000000000
BCP2: FFFFFA80080428F8
BCP3: 0000000000000000
BCP4: 0000000000000000
OS Version: 6_1_7601
Service Pack: 1_0
Product: 256_1
Files that help describe the problem:
C:\Windows\Minidump\020218-46316-01.dmp
C:\Users\Ismail\AppData\Local\Temp\WER-73570-0.sysdata.xml
Read our privacy statement online:
http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409
If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt
I made sure my fans all worked properly and felt my PC and it is not hot, and a couple areas barely warm.Also, I already installed a fresh version of Windows 7 Ultimate 64 bit.
Any help would be appreciated.
Thank You.