ASUS GeForce GTX 1060 Dual O6G (6Gb) crashes under load

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icheat

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Feb 3, 2018
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Hi all

I bought a new GPU (description) two days ago for my new PC because my 1080ti's delivery status is still "unavailable".
Now i have the problem that it constantly crashes under load.

I tried everything, DDU, DISM, reinstalled all motherboard drivers etc. The last time it crashed, it was after a try to play Dragon Age: Inquisition on ultra settings. It worked (surprisingly) and the GPU was around 77°C which should not be a problem. Then I switched back to the games main menue and the GPU crashed right when the menue screen showed up.
I use ASUS GPU TweakII, fan speed on auto with standard settings.

Currently I play World of Warships on ultra (wich btw runs on my 3 y.o. ROG laptop on ultra settings with ~45fps, gpu is an gtx 860m) and Dragon Age Inquisition

I've read a lot of different forums and thread and they often write that the PSU could also be the problem. My specs are:

Intel i7 8700k (cooled with NZXT Kraken X62)
ASUS GeForce GTX 1060 Dual O6G (6GB)
ASUS ROG STRIX Z370-G GAMING (WI-FI AC)
G.Skill Trident Z RGB (4x, 8GB, DDR4-2400, DIMM288)
Samsung 960 PRO (512GB, M.2 2280)
2x Samsung 850 EVO Basic (1000GB, 2.5")
WD Black 6TB
PSU: CoolerMaster V-Series V750
housing: NZXT H400i, 2 fans for air intake, 1 fan for air outtake

Does anyone have an idea what else it could be or how I could fix this? Or maybe its really a PSU Problem :/

Thx in advance :)


 
Solution
terry4536
This may be a bit of an unrelated issue. I have another thread that I've been working on. They are also having crashes (without the driver error) ,but are temperature related. They are using an air CPU cooler (unlike your system).

But when I investigated that problem, I ran across the issue of default enabled Asus Multicore Enhancement. Along with using XMP, it automatically overclocks all of the i7-8700k cores to 4.7GHz .
That is not necessarily bad if you are using a CPU cooler with sufficient capacity.

Since you have a similar build, I thought I would point it out. Apparently if you add the XMP settings after the initial build, it will give you a warning about the thermal issue and the need for appropriate cooling. But if...
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terry4536

terry4536

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Mar 28, 2010
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The temperature related issues would include poor case ventilation, or fan issues. Check the temperatures of the motherboard, CPU , and GPU. Are the GPU fans operational. Is the GPU fan temperature ram set correctly.

The power related issues would include poor power cable connections and poor power output from the PSU. Check the power cable connections. Check the voltage outputs on the PSU. It is difficult to measure the watts on the PSU. You can take it to a repair shop and have it checked. Or you can switch out the power supply. I would recommend a Seasonic, XFX, OR EVGA 750 or 850 watt power supply (that is about the only criticism of your build). The 850 watt power supply is probably overkill, but it gives you some additional flexibility.

The defective GPU is basic, return the GPU for a replacement.
 
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icheat

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I don‘t think that it is temperature related because the GPU normally crashes right after loading a gamesave in Dragon Age, and it can‘t get from ~35 deg celsius to >80 deg in 3 seconds of playing
 
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icheat

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Yes, it says "Display driver failed to start; using Microsoft Basic Display Driver instead. Check Windows Update for a newer display driver"

I did a DDU and downloaded the recent driver from NVIDIAs homepage, installed it, and it crashed again. So IMO it is not the driver.
And i did today a FurMark test after 14h of keeping the PC shutdown. Fan settings on ASUS GPU TweakII, standard settings, auto fan speed, Gaming mode.
I ran it at 2560*1440 with 4x MSAA and i stopped it after 23 mins because the temperature was around 76deg C for about 15 minutes. So i also don't thing that the GPU or overheating is the problem.
I also tested the airflow through the housing using an e-cicarette and all the steam was blown out after maximum 10 secs, depending on the altidude at which i blewed it in.

Is the only way to check it for PSU failure to replace the PSU?

EDIT: I forgot to say that the crashes aren't when i do a cold start and start gaming, they are always when i left it on after a few hours of gaming and then started gaming again, but then they are immeadiately. After a manual shutdown on the PSU, pressing the PC power button to unload everything, switching the PSU on, starting the PC and starging gaming it still crashes everytime.
But never when i only use it to do office work, same after a crash, office working is no problem at all :/

I am so confused :/
 
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terry4536

terry4536

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Mar 28, 2010
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For the power supply, you can monitor the voltages and see if they are stable. To test the watts of a power supply, it has to be put under a load. Most people do not have the equipment to do a test like that. So a common method is to switch out the power supply with one that is known to be working.

But this may be more of a Windows problem. Do you have the Windows installation disc?

Instead of updating the graphics driver (within Windows Device Manager), download the latest NVIDIA driver for your card from https://www.geforce.com/drivers. Then do a custom installation (select clean install). I download these and unzip them to a file on a thumb drive (it makes it easy to find the driver plus it keeps a record of the drivers that I've used). Once it is unzipped the install will start.

If that doesn't help the situation, then try a repair installation from the Windows installation disc. Windows seems to operate better when the installed with the new graphics card already in place than when it is added later. So even a fresh install of the operating system may help.

 
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icheat

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It was installed with a download file. I‘ll try to reinstall it, we‘ll c tomorrow. Thx for the tipp, i‘ll keep u up to date

EDIT: I checked the diver version using your link, newest version is 390.77 and thats the one i installed after the DDU
 
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icheat

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Well i did a clean reinstall of Windows after formatting all drives and the pc crashed again after installing all drivers etc while I was downloading a game to tech if it fails again :(
GPU was at 26°

I now installed another GPU, changed the GPU-power cable and changed the connector-position on the PSU
Let's see if it works
 
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terry4536

terry4536

Glorious
Mar 28, 2010
9,743
6
46,265
This may be a bit of an unrelated issue. I have another thread that I've been working on. They are also having crashes (without the driver error) ,but are temperature related. They are using an air CPU cooler (unlike your system).

But when I investigated that problem, I ran across the issue of default enabled Asus Multicore Enhancement. Along with using XMP, it automatically overclocks all of the i7-8700k cores to 4.7GHz .
That is not necessarily bad if you are using a CPU cooler with sufficient capacity.

Since you have a similar build, I thought I would point it out. Apparently if you add the XMP settings after the initial build, it will give you a warning about the thermal issue and the need for appropriate cooling. But if you build it all at the same time with the XMP setting, the CPU temperature warning isn't triggered.

Here are a couple of videos that discuss the issue (FYI).

https://www.youtube.com/watch?v=0juO5KuwBX4

https://www.youtube.com/watch?v=zi-zU2p2ykc

 
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