Problem whit RX 580! Please Help

Toggle sidebar Toggle sidebar
P

pau.ginesta

Reputable
Nov 17, 2017
18
3
4,515
Hi! One month ago I bought a graphic card+monitor and it works fine but 2 weeks ago one fail appears.

Its a strange "tearing"/"Glitches" in Desktop as well as in Games. It also appears when i'm at bios. In windowed mode no "tearing" only in fullscreen (in games).

I dont know if the problem is in GPU or in Monitor.


What i have tried:
-GPU Pin: "8" n "8+6" no changes...
-GPU Bios Switch no changes...
-No Overclocked
-AMD Chill OFF
-Clean Uninstall AMD.
-DDU
-Update the bios
-Test various drivers of the graphic card (ReLive Adrenaline) didn`t works...
-Update chipset drivers
-Installed monitor drivers...
-Freesync Standard/Definitive (No changes)
-Memtes86 No errors
-Reset bios to default don't work...
-Connect the monitor to another PC (No Freesync on this PC) and no tearing(I think monitor works fine)

I think the problem resides in (GPU) Freesync technology but i dont know exactly what happens.

When i disable freesync it sometimes works...(Not always)

INFO:
I'm on Windows 10 x64 (Updated)
-GPU: Shapphire Nitro+ RX580 8gb
-Monitor: Samsung (S24F352FHU)
-MOBO: Asus Rog Strix B350F Gaming
-CPU: Ryzen 5 1600
-RAM: Corsair Vengeance LPX CMK8GX4M2B3200C16

Please help people i'm hopeless.

Video of the fail: http://tinypic.com/r/9au269/9 (If u need more quality video tell me thanks)
Image (I need to take a photo whit the phone because ImprPant dont see the fail): https://image.ibb.co/fTYoTx/IMG_20180204_124949.jpg

Thanks! Sry for my bad english,

Additional INFO:
Sincronización horizontal total - 2200
Visualización de sincronización horizontal - 1920
Intervalo de guarda anterior de la sincronización horizontal - 88
Ancho de sincronización horizontal - 44
Sincronización vertical total - 1125
Visualización de sincronización vertical - 1080
Intervalo de guarda anterior de la sincronización vertical - 4
Ancho de sincronización vertical - 5
Polaridad de sincronización horizontal - Positive
Polaridad de sincronización vertical - Positive
Entrelazada/Progresiva - Progressive
Reloj de píxeles G (KHz) - 148500
Frecuencia de actualización G (Hz) - 60
Estado de HDCP actual - Enabled
Configuración de vínculo actual - Not Available

 
Solution
DRagor


Not really. It's all about comparing the symptoms with what you already seen in other failing cards.
Sort by date Sort by votes
DRagor

DRagor

Polypheme
Jan 23, 2017
9,028
745
65,440


If the visual problem cannot be seen on screenshots, then it points towards monitor/cable failure, or perhaps a GPU port failure. So first step should be to try another cable and port on GPU. Also, since the problem appears on BIOS screen too, it cannot be caused by drivers (or Windows in general) - it has to be hardware failure.
 
Upvote 0 Downvote
P

pau.ginesta

Reputable
Nov 17, 2017
18
3
4,515


Okey thanks, I'm going to "use the warranty" to replace it.

Thanks for your answer ^^.
 
Upvote 0 Downvote
R

r_bkk

Nov 30, 2018
1
0
10
I actually think the problem is the monitor, not the GPU. I used to connect GTX 1050 to Smart TV and had tearing from time to time (maybe one in every 5-10 boot), mostly on bios start up screen but less in window.

I have recently got a monitor. 4 weeks now with daily use, never once have a screen tear on start up.

Just my observation from personal experience.
 
Upvote 0 Downvote
You must log in or register to reply here.

TRENDING THREADS

Latest posts

Moderators online

Share this page

COMPANY
RESOURCES
FOLLOW
Top Bottom