CPU NOT SUPPORTIVE i5 3570k HP 3500 PRO

tazman2018 · Feb 7, 2018

Hi, I have hp 3500 PRO with i3 3220, recently bought i5 3570K to upgrade.
After installing on screen would say cpu not supportive but showed the cpu details then woudl shut off.
I did a check before hand and should accept i5 3rd gen could it be because its a K ? My motherboard is a FOXCONN 2ABF H61 3.10 REV 09 B3. (HP 696234-001)
BIOS: AMI 8.19 1/12/2015

jacobweaver800 · Feb 7, 2018

HP doesn't even list that CPU on that computers upgrade page, try an i5 3470 or an i7 3770 both are listed as upgrades for your system.

captaincharisma · Feb 7, 2018

the only thing you can do is look for a BIOS update that may get the motherboard to support it. other then that there would be no way to get that CPU working

you will have to go to HP support and see what CPU's are supported on that PC

tazman2018 · Feb 7, 2018

Its on the latest BIOS, the thing is I couldn't find the actual name of the motherboard besides all its numbers and model to actually know what is compatible. The closes I believe would be H-Joshua-H61-uATX (Joshua) but not 100% sure. On HP site just says chipset h61 express.

jacobweaver800 · Feb 7, 2018

tazman2018 :

https://support.hp.com/us-en/document/c03364089
This is the upgrade page, look through here. If its listed it will work, if not don't bother.

rgd1101 · Feb 7, 2018

xxxx(k) have higher TDP. get 3770

tazman2018 · Feb 8, 2018

thanks guys

qolloskey · Jun 8, 2018

@tazman2018 did you solve the problem... For the past one year I have been having the same type of problem. I have Hp Pro 3500 and was trying to upgrade from i3 3240 to i5 3470 but it reads i3 2130... Kindly share of you managed to fix

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CPU NOT SUPPORTIVE i5 3570k HP 3500 PRO

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