I'm going to try and give as many details as possible.
I had a motherboard that died and so I sent the computer into warranty and they gave me a new one.
I installed windows and for a day everything seemed to be working fine until the display started acting weird, the screen kept flashing to black and my computer got a blue screen.The BSOD is usualy video TDR failure related to atikmpag.sys or Video scheduler internal error.
I've tried reinstalling the graphics driver, either to the newest version or to an older, stable one but to no avail.When I disable the graphics card the PC seems to be working fine but as soon as I enable it or a couple minutes later at most it either display a black screen and no signal or a BSOD,
While in safe mode the computer also seems to be working fine.I've had someone come over with his computer in order to try and pinpoint the issue, I installed my GPU on his computer and we let it run for an hour and it was working fine, afterwards I tried installing the HDD on their computer but it wouldn't recognize it and we couldn't even get into BIOS as pressing F11 wouldn't work.We figured that the HDD could be the culprit, maybe there was a bad sector or a mechanical defect right where the driver for the GPU was, so I installed his HDD on my computer with my GPU and it seemed to be working.It worked yesterday without a problem whatsoever but today as soon as I booted up the computer it started doing the same thing,a BSOD showing TDR failure followed by the computer restarting, I tried reinstalling the drivers on his HDD as well but to no avail, after the driver install the computer started displaying graphical artifacts and other random colors for a couple of seconds until it eventually crashed again.
We weren't able to test his GPU on my computer as I was missing the correct DVI port.
I still have warranty for most of my components except the HDD and RAM, the issue is that since the PC seemed to work just fine for a whole day after switching hard drives, there's a really big chance that If I'd send the computer into warranty right now without knowing what the issue is exactly, they might just send it back and say that it was all working properly when they tried.
I've looked online for possible solutions to the problem, one of the solutions which I wasn't able to test was renaming the atimkpag.sys file and replacing it with atikmpay.sy_ but I wasn't able to find it anywhere on my computer.
From what I've heard a GPU either works or it doesn't work at all, so my friend said that it's likely that the motherboard might be faulty, maybe the PCI express slot on it.
I'd appreciate any advice/possible solutions to this problem as I'm getting pretty desperate and I just cant seem to figure it out.
Sorry for the long text and thank you for the help in advance.
System Specs:
PSU:Sirtec Higher Power Element Bronze ll 700W
CPU:Intel Hashwell Refresh, core i5 4460 3.20 Ghz
GPU:ASUS Radeon R9 380x STRIX GAMING OC 4gb DDR 256-bit
Motherboard: Asus H81M-K
8GB Ram
1 TB HDD
I had a motherboard that died and so I sent the computer into warranty and they gave me a new one.
I installed windows and for a day everything seemed to be working fine until the display started acting weird, the screen kept flashing to black and my computer got a blue screen.The BSOD is usualy video TDR failure related to atikmpag.sys or Video scheduler internal error.
I've tried reinstalling the graphics driver, either to the newest version or to an older, stable one but to no avail.When I disable the graphics card the PC seems to be working fine but as soon as I enable it or a couple minutes later at most it either display a black screen and no signal or a BSOD,
While in safe mode the computer also seems to be working fine.I've had someone come over with his computer in order to try and pinpoint the issue, I installed my GPU on his computer and we let it run for an hour and it was working fine, afterwards I tried installing the HDD on their computer but it wouldn't recognize it and we couldn't even get into BIOS as pressing F11 wouldn't work.We figured that the HDD could be the culprit, maybe there was a bad sector or a mechanical defect right where the driver for the GPU was, so I installed his HDD on my computer with my GPU and it seemed to be working.It worked yesterday without a problem whatsoever but today as soon as I booted up the computer it started doing the same thing,a BSOD showing TDR failure followed by the computer restarting, I tried reinstalling the drivers on his HDD as well but to no avail, after the driver install the computer started displaying graphical artifacts and other random colors for a couple of seconds until it eventually crashed again.
We weren't able to test his GPU on my computer as I was missing the correct DVI port.
I still have warranty for most of my components except the HDD and RAM, the issue is that since the PC seemed to work just fine for a whole day after switching hard drives, there's a really big chance that If I'd send the computer into warranty right now without knowing what the issue is exactly, they might just send it back and say that it was all working properly when they tried.
I've looked online for possible solutions to the problem, one of the solutions which I wasn't able to test was renaming the atimkpag.sys file and replacing it with atikmpay.sy_ but I wasn't able to find it anywhere on my computer.
From what I've heard a GPU either works or it doesn't work at all, so my friend said that it's likely that the motherboard might be faulty, maybe the PCI express slot on it.
I'd appreciate any advice/possible solutions to this problem as I'm getting pretty desperate and I just cant seem to figure it out.
Sorry for the long text and thank you for the help in advance.
System Specs:
PSU:Sirtec Higher Power Element Bronze ll 700W
CPU:Intel Hashwell Refresh, core i5 4460 3.20 Ghz
GPU:ASUS Radeon R9 380x STRIX GAMING OC 4gb DDR 256-bit
Motherboard: Asus H81M-K
8GB Ram
1 TB HDD
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