Gtx 1080ti went up in smoke as well as motherboard

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Toppingpfc15

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I built a gaming pc back in August. Graphics card asus strix gtx 1080ti, mobo asus strix z270e, ram trident z 2x8 gigs, cpu i7-7700k, cooler nzxt kraken x62. My pc worked perfectly until December when it began excessively crashing whenever I tried to game and sometimes when I was just browsing the web. I reinstalled drivers, tested ram, watched temps, reseated components, bought a new power supply to make sure, tested my power supply, reinstalled windows ten times. Still crashes. Until finally my computer wouldn’t boot no matter what I did. I would plug my monitor into my card nothing. Plugged it into the motherboard, nothzing. I filed an rma with asus for the card. I sent them the card. It worked for two days. Then crashing again. I told them this. The support guy said there’s no way it’s the card because they tested it. Last night I turned on my computer with my display plugged into my graphics card. Nothing no bios just black screen. I plugged my display into my motherboard. Same deal black screen no bios. Turned off the computer then I turned it back on heard a pop and smoke come from my motherboard. I talked to asus and I will be shipping the board to them. I hope that my graphics card is not damaged. I popped it into my trusty 5 years old system which has never failed me once or blue screened ever. I push the power button. I hear a whine from my power supply and nothing. I push it again. Nothing, I switch off the power supply. I unplug my graphics card. I press the power button. Suddenly there’s a pop and a brief flash and smoke is rising from the center of my graphics card and it smells awful. I’m losing my mind I sent 1000 dollars to these people and now my whole system is quite possibly fried. And they promised me the card was ok. Is asus liable for frying my components considering that I used them normally? I think there’s a great possibility my motherboard, graphics card, as well as cpu is dead.
 
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Rajxix70
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Toppingpfc15

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Sorry for my typos I’m just exasperated and stunned by what has happened and cannot believe a regutable company like asus, especially concerning some higher end components, would have something like this happen
 
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Toppingpfc15

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Thanks. This has been insane. You expect when you pay a company 1000 dollars that they would make sure the stuff you got worked
 
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aquielisunari

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What did Asus do? Created a card that mimics a failing PSU? A trusty 5 year old PSU can fail at any time from day one. A whine can be indicative of asking too much of an electrical device. Obviously you didn't use a 500W PSU. The whine can also be because of a lower quality PSU. Coil whine is different than that other whine I've heard. Your card was playing musical chairs with computers. That isn't normal use. They are keyed different but plugging in an 8pin CPU cable into an 8 pin PCIe has been done with similar consequences. You weren't just sitting their gaming or working. You were actively moving components around. You were warned by the screaming PSU.
I hear a whine from my power supply and nothing.
Click to expand...
You then proceeded to do it again. At that point it gives up the ghost.

Oh top of that I see
, I switch off the power supply. I unplug my graphics card. I press the power button. Suddenly there’s a pop and a brief flash and smoke is rising from the center of my graphics card
Click to expand...

You turned off the PSU but failed to unplug it. You then unplugged your GFX card. However you then press the power button and it burns your GFX card that was just unplugged?

Don't listen to me. I am just pointing out some easy outs that Asus may attempt to take and a couple interesting points. Devil's advocate and all that. Please be specific when talking about a 1080 Ti(or any card) and a PSU.

I have a 1080 Ti that I couldn't afford along with a Seasonic 650W 80+ Gold PSU. I feel your pain.
 
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Toppingpfc15

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I actually did unplug the power supply. Asus support told me to see if it worked in another system. Also this power supply was 2 weeks old and not five years. I checked that I put the right cables in the right spot. I used a cpu for my cpu. I’ve been dealing with massive issues for some time so I know to be careful with which plugs. And the power supply was a tier one on the toms list as well as the other power supply I was using when I first had problems. I don’t think swapping my cards out should cause one to pop and start smoking it’s not like I’ve been mining bitcoin with it or tampered with the card at any point. I wouldn’t have switched out my cards had I been able to just game and do work on my computer. I would think that putting it into a pc would be considered normal use. Anyway, I know to be careful with what you say to the asus reps but I don’t understand how a power supply that I know works could cause this. I actually used a different power supply from when my motherboard started smoking to make sure that wasn’t the issue.
 
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Toppingpfc15

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Fist one was an EVGA supernova g2 650 Watts. Other one is a Corsair rm750i
 
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Toppingpfc15

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I think I missed a major detail. So I originally had an EVGA supernova g2. I only replaced it because the computer was acting strangely and I thought it would help. It didn’t. So I used the Corsair rm 750i for my other system. The EVGA was what was plugged in initially when the motherboard started smoking. Then I plugged my graphics card into the system with the Corsair power supply and the graphics card started smoking
 
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aquielisunari

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Curiouser and curiouser.
I actually used a different power supply from when my motherboard started smoking to make sure that wasn’t the issue.
Click to expand...

You're motherboard previously had an issue and was smoking.

Now you're GFX card did the same thing.

Moving a card from one PC to another is called troubleshooting.

Your steps aren't chronological. They don't make sense.

You said trusty 5 year old so I could only assume. From day one to 5001 it can die in many ways.
 
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Toppingpfc15

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I meant the system not the power supply. But I don’t think moving the card from once system to the other is anything that should cause smoke to pour out. My steps summed up were 1. Pc started crashing 2. Bought new power supply to make sure it wasn’t power supply 3. Pc still crashes. 4. Sent card to asus 5. Received card back, still crashing. 6. Contact asus again. I get told that the card is completely fine. 7. Come home and pc would display anything on monitor. Plug hdmi into motherboard instead. No display. 8. Turned off computer then turned it back on. Computer starts smoking. 9. Contact asus support, I’ll be sending motherboard to them soon. 10. Want to see if I can salvage any of my parts. Only part I can test in my old system is graphics card. 11. Place graphics card in old system 12. Turn system on. Small squeak. 13 press button again and smoke pours out of card as well as a flash and pop. These were two separate power supplies both gold rated and from Corsair and EVGA.
 
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Phaaze88

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"I used a different psu from when my mobo first started smoking..." And proceeded to continue using said(damaged) motherboard, which would then decide to kill everything else off with it.
^That right there is when things went south for you, OP. Asus is not at fault for you continuing to use a damaged mobo.
 
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Toppingpfc15

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It was a different motherboard and power supply. I dismantled my pc that motherboard started smoking and I haven’t used that motherboard or pc sense. The pc I plugged my graphics card into is completely different.
 
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Toppingpfc15

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The system I tested my graphics card is COMPLETELY different. I did not use my motherboard that started smoking or the power supply that was in the system with the motherboard that was smoking to test it. I have TWO computers
 
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Toppingpfc15

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The issue is that I did not use my broken motherboard. I used my pc from a few years ago that has a gigabyte board. And my graphics card still started smoking. I would never test my components to see if the asus motherboard had fried them on the motherboard that I think had fried them
 
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Toppingpfc15

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I’m fairly confident I did not with either. I took the asus motherboard out of my case and every stand off appeared to be in the right place. My older pc I’m completely confident that I didn’t. I never had any issues with the other pc just my new one with the asus board. I think my motherboard was faulty and took my gpu with it
 
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aquielisunari

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I wouldn't use either PSU with my PC
2018_PC.png
even if you paid me. Good? Yes they were. Now? Nope.

What have you learned from this? I don't like seeing money going up in smoke but if I have to I also want to see that cloud's silicon lining.
 
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Toppingpfc15

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Well I learned that bad components can destroy all of your other components. Should’ve had an rma for my board sooner. I’ll see if I can get an rma for my power supplies since they’re both under warranty still. Learned a lot more about drivers and wiring I suppose
 
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Toppingpfc15

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Guess I was too focused on the graphics card being faulty but too be fair it was hard to see that it was motherboard until it catastrophically failed. Oh well as long as I can get rmas for my stuff and it works I guess everything will be fine
 
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Rajxix70

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At the end of the day, it all just comes down to 'electronics'. Even at the highest level of fabrication and quality control, no manufacturer can ever claim more than 99.99% infallible. Looks like your mobo is the 0.001% unfortunately.

 
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Toppingpfc15

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That’s true. My board was just defective and took a while to show it’s true extent of how defective it was. Hopefully I get an rma for my card too considering that it’s fried as well as a result
 
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