Accidentally unplugged external hard drive, now crashing and locking up software as well as Windows.

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choderaper93

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Feb 12, 2018
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I accidentally unplugged my Lacie Desktop 3TB external hard drive quite violently a few days ago. Since then, when I plug it in, it'll work fine for about ten minutes, then disconnect not only itself, but all other usb devices and then receive a message from windows stating that "The last usb device malfunctioned." This is proving to be quite detrimental as all of my music files are stored on the drive, which I access each day with a software called Ableton. I believe that the USB port on the drive may have been damaged. Could this be fixed, and if not, could anything else be linked to this malfunction?
 
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RolandJS

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Mar 10, 2017
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Is there anyway you can connect that problematic EXT HD to another USB port on this or another computer? If yes, if that EXT HD works, immediately copy off all desired data files onto another usb-connected external media device. Or, create a USB or DVD boot of your favorite backup / restore / cloning program, boot it, and make one if not two full images of your data collection.
Then and only then, continue with hardware/software fixing attempts of that problematic EXT HD.
 
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choderaper93

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Feb 12, 2018
2
0
510


Yo! So I've tried plugging it into all other ports on this computer to no avail. I'll try another computer and see what happens, but sadly there won't be enough space on any of my devices to hold all data. Also, when I have the EXT HD plugged in, after about ten or so minutes of not even being accessed or used, it will eject randomly. I'd rather not have this happen during a data transfer, any way to avoid that?
 
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