Files Missing, Task Manager, Device Manager, Disk Manager not opening, HDD not recognized

Feb 15, 2018
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Hey, y'all!
Long time lurker, first time poster.

Before you point me away to another thread, I've searched for almost ten hours on every computer forum website in existence for my problem and I cannot seem to find it anywhere.

My build:
MOBO: Gigabyte GA-B250M-DS3H
CPU: Intel Core i7-7700K
GPU: Galax GTX 970
PSU: No-name 750W
HDD: Toshiba 1TB (DT01ACA100)
SSD: SanDisk 128GB M.2
RAM: Synology ECC 1x8GB DDR4

OS: Windows 10 Pro 64 Bit

UPDATE I JUST THOUGHT ABOUT: Program Files and Program Files (x86) were hosted on the bad HDD.

The short version: I heard strange revving and clicking coming from my HDD, so I powered the system down and tried another, spare functioning HDD from an older laptop. It now will not recognize either drive in Explorer, and many of my OS-embedded systems do not function (Device Manager, Task Manager, Disk Manager, etc). Some programs installed exclusively on the M.2 SSD will not run either.

The long version:
As noted above, I heard the hard drive repeatedly spooling up, pause, then a sharp "tick...tock," sort of like a solenoid noise, then spinning down. This repeated every three seconds, endlessly, no matter what the computer was doing. Rev, click, spin down. I still had access to my data on the drive, however it was painfully slow (4 MB/s or less according to Rainmeter).
I did some research and decided the drive was malfunctioning and was going to fail.

My OS is installed on my M.2 SSD, so I wasn't worried, and it's an almost brand new build less than a month old, so I have very little other than a Steam library on my HDD, so it wasn't an imminent issue of data, but I still wanted to try to back it up.

As I started the backup process to a 250GB Seagate Free Agent USB external drive, the internal drive went into its rev cycle, but more accelerated, and all data transfer stopped despite showing 100% disk utilization. I aborted and decided to try to reformat an existing drive from a broken laptop that still functioned.

I shut the system down and waited 20 seconds for everything to stop spinning and be totally flatlined, then installed the new 500GB drive.

On startup, however, it hung on the BIOS splash screen, with Gigabyte's logo on the screen. I had no ability to Del or F12 into BIOS, it was just hung. I waited five minutes and eventually it pushed through to the Windows 10 startup screen, but the circle just kept spinning for 20 minutes straight. I shut it down and unplugged both SATA drives and just booted to the M.2.

I attempted to run the Task Manager, however it refused to open. Almost exactly six minutes later, a message popped up on the screen.

"::{26EE0668-A00A-447D-9371-BEB064C98683}\0\::{74246BFC-4C96-0020AF6B0B7A}
The specified path does not exist.
Check the path, and then try again."


Disk Manager, Device Manager, and Control Panel all returned similar results.

Booting with the M.2 only works great, it's up in 23 seconds.
I tried booting with just the new (unformatted) HDD plugged in. It hung on the BIOS screen.
I tried booting with only the old HDD plugged in. 95% of the time, hang on startup.

I can't seem to boot in recovery or Safe Mode because it won't get past the BIOS screen.

Recently it pushed through after almost 10 minutes on the BIOS splash with just the old drive. I was able to get into the BIOS and see that the old drive is recognized by the BIOS, but doesn't show up on Explorer when I booted again.

I also cannot run several programs installed on the SSD. MSI Afterburner, Piriform Speccy, and Seagate SeaTools will not run.

I'm at my wit's end. I can't map the disk because I don't have access to any Windows 10 management tools. Did some of my OS somehow migrate to the old disk and it got taken with it when it failed?

Sorry for the novel of a problem, but it seems to be a fairly uncommon issue that a ton of searching hasn't revealed a solution to.


Thanks in advance, I hope I get this sucker back up and running soon...
 
Feb 15, 2018
4
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I haven't tried reinstalling the programs yet, I've been in classes all day.

I did try every SATA port on the board with three different cables, with two different drives.
I do have an empty formatted drive I can try when I get home.

I think the issue is that the Program Files folders were on the HDD because my SSD was only 114 GB usable. I now cannot remap the drive because I don't have access to the programs that govern that.

I'm thinking system restore or a reinstall of the OS?
 

USAFRet

Titan
Moderator


How and why did you move the 'Program Files' folders to the secondary drive?
 
Feb 15, 2018
4
0
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So I followed this gent's instructions (YouTube link attached) through RegEdit and some other nonsense.

Now I know better.
I reinstalled Windows. It was a bad hard drive, followed by another bad hard drive.
The third hard drive with 500GB is doing just fine, though, and my reinstalled program files and other directories are safely on the same drive as everything else.

I didn't solve the problem directly, but I did just start over from scratch.

No biggie. Some backed up documents and a Steam Library (with 75+ hours of play in savegames, unfortunately) lost forever.

Lesson learned.

Thanks for the help,

Noah

https://www.youtube.com/watch?v=q90HO_rzfqi

 

USAFRet

Titan
Moderator
Regedit foolishness to move the Program Files folders to elsewhere is always a bad idea.

If you want an application to be on a different drive, then do that during the install of that application.
Not later, trying to force the whole Program Files to be elsewhere via mklink or junction points. Bad things will happen.
(writing this for others who may come across this thread in the future)

And your utube link simply shows "This video is unavailable".
Good.