Computer keeps crashing

Alex_274 · Feb 17, 2018

Hello , i've been having computer problems and it has been driving me crazy. I asked questions on this fourm before and people told me to upgrade gpu , so i upgraded to a 1060 and it still crashes ! Sometime it even takes me to the Blue screen of death ! Now i have a feeling it's my motherboard cause it is refurbished from MicroCenter but i wanted to see what you guys thought. Some games i play are Rust/LoL/Poe/Pubg/Fortnite/Dying Light.
CPU i5-469k (with corsair h50)
GPU Evga 1060 6gb
Mobo Asrock Z97 Pro4 (refurbished)
PSU Corsair CX650M
RAM 16gb

ArchitSahu · Feb 17, 2018

Are you saying it crashes ONLY when you play games?

Alex_274 · Feb 17, 2018

ArchitSahu :

ya only when i game :/

ArchitSahu · Feb 17, 2018

And this is like the PC loses power and you need to reboot?

Sounds like your PSU is dying. Try your PC out with a PSU that is of good quality/well rated and has a good wattage.

Alex_274 · Feb 17, 2018

ArchitSahu :

What do you mean reboot? When my game crashes it closes the game and take me back to my desktop or occasionally i go into Blue screen / It reboots on it's own. Should i go for a higher watt psu? Any suggestions? And also do you think my motherboard is fine?

ArchitSahu · Feb 17, 2018

Alex_274 :

Hmm. Have you tried memtest yet? Run memtestx86 on each RAM stick multiple times to make sure it is not your memory. It may take some time.

This could also be a motherboard issue like you said. If you have a spare one lying around with the same chipset or can borrow one of the same chipset, try it out.

Alex_274 · Feb 17, 2018

ArchitSahu :

Alex_274 :

Hmm. Have you tried memtest yet? Run memtestx86 on each RAM stick multiple times to make sure it is not your memory. It may take some time.

This could also be a motherboard issue like you said. If you have a spare one lying around with the same chipset or can borrow one of the same chipset, try it out.

I didn't try the memtest exactly , I tried window diagnostic or something like that and it said memory was fine.

ArchitSahu · Feb 17, 2018

Try out memtest then. Also do a BIOS update, just to be sure.

Alex_274 · Feb 18, 2018

ArchitSahu :

Okay so i ran mem test it said past , i ran 3 test for each stick. But i recently got a bsod and i ran the error code and it was " memory mangement " so is the problem my ram?

ArchitSahu · Feb 18, 2018

Starting to sound like your RAM. Do you have spare sticks you can try with?

What were the results for each stick?

Alex_274 · Feb 19, 2018

ArchitSahu :

no i would have to purchase and see , memtest passed both test ran them 3x each.

ArchitSahu · Feb 19, 2018

Go through these steps carefully, did any help you? This is sounding more like a hardware issue with your RAM now.
http://www.tomshardware.com/forum/id-3442947/bsod-memory-management.html

Alex_274 · Feb 19, 2018

ArchitSahu :

So i tried updating my cpu and gpu , both failed. I get nvdia installer failed for gpu and my cpu said i didn't meet requirement for the latest driver.

ArchitSahu · Feb 19, 2018

Did you choose the drivers for that chipset and Graphics Card? I still suspect it could be the RAM. Try the sticks in different slots, or try a new mobo if you have a spare one.

Alex_274 · Feb 20, 2018

ArchitSahu :

Yup everything is correct , and no spare mobo or ram

i would have to purchase each one and see..

Alex_274 · Feb 20, 2018

ArchitSahu :

i also for 2 new code for bsod ... dxgkrn1 and IRQL_NOT_LESS_OR_EQUAL

ArchitSahu · Feb 20, 2018

Follow these:
http://www.tomshardware.com/forum/id-3537702/random-bsods-irql-equal.html - Update your drivers first for your GPU following this: http://www.tomshardware.com/faq/id-2767677/perform-clean-install-video-card-drivers.html

https://answers.microsoft.com/en-us/windows/forum/all/irqlnotlessorequal-0xa-and-badpoolheader-0x19/0aeec8be-19aa-4e64-a4d4-972d20511168

Alex_274 · Feb 20, 2018

ArchitSahu :

okay cool now i have the latest gpu driver for my gpu

Alex_274 · Feb 20, 2018

ArchitSahu :

Hmm now the real debate is ,. should i go purchase new ram tmr or a new mobo to test O_O

ArchitSahu · Feb 20, 2018

Try new RAM I would say.

Point to note is that you are buying into a dead platform, so you can consider upgrading. However, RAM prices are ridiculous right now due to shortages.

Alex_274 · Feb 26, 2018

ArchitSahu :

so it's been 3 days with the new ram and 0 crashes. Thank you for your help. But what is the cause of my ram burning out on me?

ArchitSahu · Feb 26, 2018

Alex_274 :

Could be hardware failure. Maybe a module gone bad, or a gate not working anymore. Usually hard to pin point other than it is a RAM problem.

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