Bios can't detect graphics card intermittently

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hermogenes

Feb 17, 2018
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0
10
I recently purchased a used EVGA Geforce GTX 1050 ti online. When it arrived, it was damaged in shipping. The metal plate that screws into the case where the output connectors sit was bent to the point that I couldn't get it to fit in the case. I used a pair of pliers to bend it back into shape well enough that I could install it. I had the box on its side to do this and booted it this way before screwing the card down and replacing the cover on the case, just to see if it was working before I put everything back together. It booted, the bios detected the new card, and I was getting output. So I shut it down, screwed the card in, closed up the box, and stood it upright. When I booted it back up, the bios could no longer detect the new graphics card. I've fiddled with the positioning of the board some more and If I have the box on its side, I can sometimes get the bios to detect the card, but anytime I screw it into the case, the bios can't detect the card anymore. Does anyone have any ideas on how I can stabilize this thing so that it is reliably detected by the bios? Or anything else I could try in order to troubleshoot it further? Thanks in advance for your help!
 
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1LiquidPC

1LiquidPC

Splendid
Oct 11, 2014
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Are you sure the damage was from shipping and not Seller ? It's possible by screwing the IO bracket to the case, the flex caused by original bend is causing loose connection in PCI-E slot. Attaching to case itself would cause a bit extra flex if bracket was bent in the first place.
 
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atknatmrt

Feb 17, 2018
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20
This indicates that when you put your case sideways gpu weight pressurize the socket and make it work. So maybe try gently pressing the gpu to the mobo while it is upright? See if it works then we need to think something else to solve this issue
 
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hermogenes

Feb 17, 2018
3
0
10


The damage was definitely from shipping, though it wouldn't have been so bad if the seller had packaged it properly. It must be the extra flexing that occurs when tightening the screw that is preventing it from seating properly.
 
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H

hermogenes

Feb 17, 2018
3
0
10


I was able to get the bios to recognize the card by holding it carefully in place while the PC was upright. It took a little trial and error to get it right, but at least I know it can be seated properly! So I guess now I have to figure out a way to hold it in just the right position so that it maintains its connection. Any suggestions would be greatly appreciated!
 
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