Screen goes black while playing games or running GPU stress tests

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baileyschena

Feb 17, 2018
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I recently got my GPU RMA'd, which was a Radeon R7 370. It worked fine the first day, but the next day whenever playing a game the computer screen would go black, and the sound would keep going for a while and then stop. I tried using FurMark and this always causes the screen to go black, so I think its a GPU problem. I also tried switching monitors and HDMI cables, and using a VGA monitor, all of which caused the same problem. The only thing I think it could be if it isn't the GPU is the power supply, which is an EVGA 600 Bronze, but it was working fine before with my card. Anyone know what could be happening?
 
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baconqueror

baconqueror

Great
Feb 17, 2018
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Just to check have you already had one faulty R7 370 and had to RMA it? (wording was unclear) and have you got an overclock on this card? The symptoms you described are very similar to those of a card being pushed too hard by an overclock.
 
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baileyschena

Feb 17, 2018
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Yes, I had an R7 370 that was having a problem where I couldn't install any AMD drivers or else I couldn't get to the windows login screen. I sent it in, and I am currently using the card I received from MSI but it has a similar problem except this time the screen goes blank when running a stress test or playing games, but I can install AMD drivers and get to the login screen. And no, I didn't overclock either card, both ran at stock speeds.
 
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baconqueror

baconqueror

Great
Feb 17, 2018
41
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This is very unusual, maybe you were extremely unlucky and got two faulty cards. I guess if the card is dead, the card is dead.
Try RMA it again, hope it works this time :)
 
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baileyschena

Feb 17, 2018
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0
10


Welp, I guess that's another 20 bucks and a wasted month down the drain. Thanks for the help.

 
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baconqueror

baconqueror

Great
Feb 17, 2018
41
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60

Really sorry bud :(
Also if all your questions have been answered remember to close the thread.

 
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