Did I just break my CPU?

lewis02

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My Build: https://pcpartpicker.com/list/8zMDbj

Earlier today I updated my BIOS using MSI Live Update 6. When the update finished, the previous overclocks I had on my Ryzen 1500x had been reset and the "auto" voltage varied between 1.45 and 1.35 volts. So I set it back to the previous overclock I had (3.8GHz @ 1.275v) but the minimum voltage I could put in was 1.3 volts, anything lower would change to 1.3. My RAM had also reset itself so I enabled XMP and set it to 3200 MHz.I also turned off AMD Cool n Quiet.

After this I exited my BIOS and restarted my PC, but it wouldn't post. After a few tries I opened up my computer and shorted my CMOS jumper many times, but the same thing would happen. Eventually I tried removing and reinserting the CMOS battery. My computer still will not boot. When I turn it on the red lights for RAM and CPU will initially turn on, and flicker for a short time, but then they turn off.

If resetting the CMOS doesn't resolve the issue, then the problem could only be with a component, right? Or am I missing something?
 
Solution
Are you referring to the memory voltage or the CPU core voltage?

Anything lower than 1.3v on the core voltage is likely to cause instability, which is probably why it won't let you. Indications are that 1.3-1.45 is the acceptable range.
Ryzen uses a stringent memory training process. Normal operation after a change of CPU or memory settings can require allowing the system to start and reset itself several times. I've seen it go as many as seven restarts before the system will POST. You should allow it to perform this process if it happens. If it does not POST within seven or eight restarts then there is a configuration problem it cannot overcome and you will need to abort, enter the bios and correct the issue or setting.

Again, automatically resetting a few times does not necessarily indicate a problem unless it does not eventually correct itself. After it DOES correct itself, if it does, you might still want to re-enter the bios after restarting windows, if it POSTS, and make sure that your settings are still as you intended them to be. Sometimes the bios will default it's settings if it is unable to successfully post after a number of tries.
 
BIOS defaults only to whatever is connected to a monitor. If there is a PCI card installed, and a monitor attached to that, it will "default" to anything other than what it can see. The BIOS will not default to integrated graphics if there is a graphics card installed.

Besides which, the OP said nothing about there not being a display. He said it would not POST. Totally different things.
 

lewis02

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I tried this and it initially worked but I later realised I could only boot into bios and not windows. After a few attempts it would not boot again. I reset the CMOS multiple times again and the same happened. Could this be an issue with the new BIOS I installed?

 
Unplug the power from the wall. Remove the CMOS battery for two minutes, and press the power button on the case for ten seconds during those two minutes. Put the CMOS battery back in, reconnect power and power up. Enter the bios, choose the option for "optimal default" or "setup default" settings. Save settings, exit bios and see if the system will POST and boot to windows.
 
It's not a question of it being difficult. It's a matter of it being pointless.

Obviously you do not understand the difference between "won't POST", and "no display". He already has a display, it is not a graphics issue. It is a hardware, not graphics related, issue. At least, from what I can ascertain based on the information in his post, which I actually read.
 

lewis02

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Okay I managed to boot into windows but my cpu voltage is constantly jumping over 1.4v and the computer doesn't post if I so much as try to enable XMP. Should I try to reinstall my bios? or just wait for the next update?
 

lewis02

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On MSI Live Update 6, the bios I installed is as follows
"Item: MS-7A34
Current version: A.70
Online version: A.A0
Size: 10.1MB"

Edit: I've already installed this BIOS yet it still comes up on Live Update 6, and I had to install it 3 times before the bios actually updated. Could this be the reason behind the problem? The two times I unsuccessfully installed it the update did not save into the folder I downloaded it into.

 
So you currently have version 7A34vAA installed? That's what it looks like to me, and that would be the latest version.

XMP typically is not working for Ryzen builds. Unless it is a Ryzen specific memory module, like the FlareX modules, those XMP profiles are generally tailored for Intel builds. Likely, you will need to manually configure your memory settings.

There are instructions in the following overclocking tutorial for Ryzen that explain how to do that. You will probably also need to find and copy down the specific settings for your memory modules as outlined on the manufacturer product page so you can input those settings based on the instructions offered in this tutorial.

http://www.overclockers.com/amd-ryzen-overclocking-guide/

There are also recommendations on how to set CPU voltage AND the all important core voltage or offset voltage. Limiting the offset will likely stop it from ranging so high, but it might also cause it to be unstable if it NEEDS that much voltage to be stable at higher clock speeds during turbo or if you have manually clocked the chip to that height. When overclocking I usually recommend turning off any turbo core features. If you set the base clock to 3.9Ghz, you don't want the system trying to change that based on turbo settings.

That is based on Intel and AMD FX architectures however. I'm not 200% sure it works the same on Ryzen, but I suspect it is still a good idea. There is no need for a turbo feature if you are already beyond that with your clock speed based on a manual configuration. If it is not overclocked, then I would not change it.


This thread might be helpful too, indications are that 1.4v might not be out of spec for an overclocked Ryzen chip. Seems high to me too, but I've not done any overclocking on Ryzen yet, although I've done plenty of overclocking on past Intel and AMD generations and I'd balk at 1.4v for most systems. Maybe not on this gen of AMD.

https://community.amd.com/thread/217295


Also, this.

From Tom's Review:

"AMD predicts that most customers should see somewhere between 3.9 and 4.1 GHz across all cores, and suggests you stick with a 1.35V ceiling if you want your chip to last. Although core voltages in excess of 1.45V are considered sustainable, they'll have a more pronounced effect on longevity."

Tom's hardware indicates that that drop-off point is 1.45 volt

From Kitguru:

"Default voltage for manual tuning should start at around 1.3625V, according to AMD. Users should be fine pushing to 1.40V with a decent CPU cooler and up to 1.45V with a high-end dual-tower heatsink or dual-fan AIO radiator. At 1.45V, however, AMD suggests that processor longevity could be affected according to their models."

I take that to mean 1.35-1.45V is probably safe depending on your cooling solution.
 

lewis02

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XMP used to work before I updated BIOS, and now even doing a light overclock results in the system not posting. That being said, I am still unable to set voltage lower than 1.3v, anything lower will change to 1.3 upon pressing enter.
 
Are you referring to the memory voltage or the CPU core voltage?

Anything lower than 1.3v on the core voltage is likely to cause instability, which is probably why it won't let you. Indications are that 1.3-1.45 is the acceptable range.
 
Solution