Ports Not Working

GodMikesBeats

Commendable
Aug 29, 2016
48
0
1,530
Hi everyone,
So last night I was using my PC when suddenly a windows update appears... windows update KB something i cant remember, so i update it and restart

Once it goes to the log in screen my RGB keyboard and mouse would be lit to show that its on but there was no lights and it wasnt working, so i try to restart

On boot my keyboard and mouse turn on but turns off in the windows loading screen (the screen before log in screen)

images.png

https://ibb.co/gWARvn

https://youtu.be/AT0asGgJUHg

I restart my pc again and go into BIOS and turns out i can use my mouse and keyboard in BIOS.

PLEASE help, I was able to use my mouse and keyboard before the update

Thank you
 

GodMikesBeats

Commendable
Aug 29, 2016
48
0
1,530


I'll try to remove the CMOS battery.

My PC specs:
CPU: i7 6700k
GPU: Asus ROG strix 1060 OC edition
MOBO: Asus Z170 AR
PSU: SuperNOVA EVGA 750 G2

I'm not sure if I'm on latest BIOS. I have checked around a month ago to see if it was up to date and it was unless Asus released a new update. But I have tried to update it just now but my internet is connected via USB which the ports are not working so no net
 

GodMikesBeats

Commendable
Aug 29, 2016
48
0
1,530


I've tried removing the CMOS battery and replace it after 15minutes but nothing happened