Stuck on Splash Screen

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M

mercercountynj

Feb 17, 2018
7
0
10
Turned my pc off. In the morning I noticed I left a usb storage stick attached, turned the pc on and now it's stuck on the gigabyte splash screen. I removed everything attached to usb inputs except for the keyboard. I only have the option to click f9 and f12 for a few seconds before screen and keyboard turn off and then back to the same screen.

CPU: AMD FX-8320 3.50 GHz Eight-Core AM3+ CPU 8MB L2 Cache & Turbo Core Technology
HDD: 1TB Western Digital Caviar Blue SATA-III 6.0Gb/s 7200 RPM HDD (240GB Intel 540S SSD + Single Drive)
IUSB: Built-in USB 2.0 Ports
MEMORY: 8GB (4GBx2) DDR3/2133MHz Dual Channel Memory (ADATA XPG V3)
MOTHERBOARD: GIGABYTE 970-Gaming SLI AMD 970 ATX w/ USB 3.1, Intel GbLAN, 1x M.2, 2 PCIe x16, 2 PCIe x1, 2 PCI
NETWORK: Intel EXPI9301CTBLK Network Adapter 10/ 100/ 1000Mbps PCI-Express
OS: Windows 10 Home (64-bit Edition)
POWERSUPPLY: 800 Watts - Standard 80 Plus Certified Power Supply - SLI/CrossFireX Ready
USBX: NZXT Internal USB 6-PORT Expansion Module
VIDEO: AMD Radeon RX 480 8GB GDDR5 Video Card
 
Solution
smorizio
make from another pc a new windows iso boot usb stick. boot and run some of the diskpart tool see if the mbr or one of the system folders is damgeded or missing. also on another usb stick make a virus recovery disk from one of the big anti virus sellers and scan for a virus.
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M

mercercountynj

Feb 17, 2018
7
0
10


I did all this:

To clear the CMOS I would recommend popping the battery out and leaving it a minute. I would switch the PSU off and then hold the power button in to clear any residual power before re-inserting the battery, switching PSU back on and then re-booting. If this doesn't work then a BIOS update may be in order. This is not the potential game breaker that it once was if it goes wrong but is something that should only be done when necessary. In order to get your BIOS version however you would either need to get into the BIOS or Windows so if the CMOS clear does not work then you may have to put your old card back in temporarily just to get through this process. Try that and then come back if it doesn't work and someone can walk you through it. You will require the latest BIOS from the Gigabyte website and a spare memory stick.
 
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H

HEXiT

Champion
Mar 13, 2011
10,957
13
51,965
try putting the usb back in the same usb socket. then reboot a couple of times.
your dma sequence may have tried to add it to the hardware list and not it cant find it, it gets stuck...

or if you can go into bios/eufi and change the drive boot order and remove any reference to boot usb devices from the drive seek/boot order list.
 
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M

mercercountynj

Feb 17, 2018
7
0
10




So when I press f12 it says "please select boot device" here's the list:

PATA SM:
INTEL SSDPEKKW256G7
P1: WDC WD1OEZEX-22MFCA0
WINDOWS BOOT MANAGER
ENTER SETUP

When I click on either intel or the P1:WDC drives I get this message:

reboot and select proper boot device
insert boot media in selected boot device and press a key.

Windows boot manager does nothing it just returns me to the same splash window.
 
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MeanMachine41

MeanMachine41

Judicious
May 8, 2014
5,195
336
33,390


If the OS is on your SSD then configure Bios priority for the SSD.
Any other drives last in the boot order.
If OS is also on the HDD then disconnect it for now to try.
 
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M

mercercountynj

Feb 17, 2018
7
0
10


I disconnected the HDD and set the SSD as priority and I get this message:
- reboot and select proper boot device insert boot media in selected boot device and press a key.
Did the same for the SSD
 
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smorizio

smorizio

Titan
Jan 22, 2010
30,984
9
125,315
make from another pc a new windows iso boot usb stick. boot and run some of the diskpart tool see if the mbr or one of the system folders is damgeded or missing. also on another usb stick make a virus recovery disk from one of the big anti virus sellers and scan for a virus.
 
Upvote 0 Downvote
Solution
M

mercercountynj

Feb 17, 2018
7
0
10


I had to do a clean reinstall of Windows 10. Which worked but now only my SSD is displayed under devices and drives. My HDD is missing.
 
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