Hello!
I have an Asus laptop and the other day, after restarting my computer, and without any kind of notice, my wired mouse stopped working. I have tried a couple other mouses and none of them work in my laptop, but they do in other computers. I have also tried plugging a USB memory and it works flawlessly, so I'm guessing the issue is on the way my computer deals with mouses specifically. Thankfully I can still use my touchpad.
I have tried doing a system restore and it doesnt work, it shows the following error:
"System restore did not complete successfully. Your computer's system files and settings were not changed.
Details:
System restore failed to extraxt the file (c:\Program Files\AVAST Software\Avast\x64\aswCmnBS.dll) from the restore point. An unespecified error occured during System restore. (0x80070017)"
To make it all more complicated, when I went into advanced restart to run the System restore, the mouse worked again, but it doesn't in normal or safe modes.
I would be very thankflul if anyone knows a solution to this problem, preferably one not so drastic as reinstalling windows all over again.
Thank you very much!
I have an Asus laptop and the other day, after restarting my computer, and without any kind of notice, my wired mouse stopped working. I have tried a couple other mouses and none of them work in my laptop, but they do in other computers. I have also tried plugging a USB memory and it works flawlessly, so I'm guessing the issue is on the way my computer deals with mouses specifically. Thankfully I can still use my touchpad.
I have tried doing a system restore and it doesnt work, it shows the following error:
"System restore did not complete successfully. Your computer's system files and settings were not changed.
Details:
System restore failed to extraxt the file (c:\Program Files\AVAST Software\Avast\x64\aswCmnBS.dll) from the restore point. An unespecified error occured during System restore. (0x80070017)"
To make it all more complicated, when I went into advanced restart to run the System restore, the mouse worked again, but it doesn't in normal or safe modes.
I would be very thankflul if anyone knows a solution to this problem, preferably one not so drastic as reinstalling windows all over again.
Thank you very much!