Defective primary BIOS chip on MSI X99S SLI Plus

sagetone

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Hi,

I'm rewriting the original post, to be more concise and to be clearer.

I have an MSI X99S SLI Plus system board. This board has two BIOS chips on it, with a switch to toggle between the two. The primary BIOS is bad, and I now have it set to run on the backup chip. If anyone has this board or has experienced a dual BIOS situation like this, is it OK to run (indefinitely) on the backup BIOS?

Thank you, Todd



(Here's my original post, with a lot more detail:

I have a custom PC (DAW) with an MSI X99S SLI Plus system board. The board, CPU, and DIMMs are 2.5 years old, and the PSU/case are 7 years old. I recently started seeing issues with the system not getting through POST. I have heard no beep codes and this board does not have any diagnostic LEDs, so I have had to dig a little deeper. I unplugged the SSDs, HDD, and ODD, but that didn’t reveal anything. I was suspecting my PSU given its age. This system board has two BIOS chips, a default and a backup. So I flipped the multi-BIOS switch to start with the backup, and all is now running fine. I tried this several times to make sure it wasn’t just a “one off”. It works every time; the backup BIOS chip is booting the PC just fine.

I would like to know if there is any risk in running this system on the backup BIOS, with a dead default (primary) BIOS. If you have experience with this, please let me know your thoughts/comments. The BIOS chips are MX25L12873F from Macronix, 8-pin SOP. Not sure if this part is still in production; the geek in me is considering doing a little SMT rework, removing the bad chip and replacing it with a new one, but I just can’t find it readily available from the usual suspects in the US, Mouser, Digikey.

As a sidebar, here’s a little bit of detail on the two BIOSs on this board – the chips are adjacent to one another, with a blue LED for the default and a green LED for the backup. While I was testing the two BIOSs with the switch (of course only flipping the switch when the system is powered down and before boot), I noticed a very odd behavior with the LEDs. The switch was set to default and so the blue LED was lit. But… the green LED for the backup was lit, and then dimmed and flickered until it finally extinguished several seconds later. I’m still curious as to why this was happening – it’s my understanding that the first component to start when power is applied is the I/O controller (in this case, a Nuvoton chip). Not having access to a schematic, I assume the BIOS switch tells the Nuvoton chip which BIOS chip to use and thus which LED to light. So, what failed when the backup LED was dimming and flickering with the switch set to default? Could the failing default BIOS chip have caused this? Not critical, just more of a curiosity question.

Thank you for any help or insight that you can provide.)
 

Sedivy

Estimable
You are I think perfectly fine running on the backup as I've had dual bios boards before and after asking support, I remember getting an answer that it's perfectly fine, that both copies were identical. Admittedly I have never tried to figure out how this translates in hardware on the mobo itself and if I can replace anything. Why not contact msi about this? Be sure to select tech support in the ticket rather than customer support, and they should be able to give you a lot more detail about the LED behaviour and hardware setup.
 
if the chip is good but the flash is bad there are award/ami bios recovery tools to reflash the main bios. if the bios chip itself is bad check to see if it soilder on or if it can be pulled and swapped out. if it can be pulled the replacment chips should be 10 or less on ebay or online.
 

sagetone

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I'm hosed y'all, and incredibly bummed. I booted into the backup BIOS, and tried to repair the corrupt primary BIOS. Not sure why, but now my backup BIOS is not working. My PC is dead. I'm running Win 10 and so I also have to deal with the issue of whether I''ll be able to bring my system SSD to a new machine. Like most of you I would assume, much of my life is on this PC, so I don't have a ton of time to be down. I'm going to try another PSU+case this weekend to see if it's the PSU. If it is, then that's progress. But it it's starting over, then I've got to rebuild from the ground up, and quickly. What a friggin mess...
 

Sedivy

Estimable
Hold on. Contact MSI. Often people think they've totally killed their bios, but like smorizio said, it can be recoverable sometimes. I know I've seen a few threads that. Ask MSI if there is anything you can do and what tools to use. They can guide you through the steps specific for that board, if there are any, and you can see if it can be salvaged.
The reason I insist on this is not just the cost of a new mobo, but also the fact that your windows authorization key is saved on the mobo. It's not the end of the world cause you can work this out with microsoft if you explain your mobo died, but basically if you get a new mobo, you'll need to enter your windows key again and hopefully you've saved it somewhere?
 

Karadjgne

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If op registered windows via online activation through Microsoft account, the pc as a whole will be stored by Microsoft, not on the mobo. Then it's a simple thing to log into the Microsoft account, delete the existing registration and reactivate. Win10 keys are tied to the account, not to the mobo specifically.
 

sagetone

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Thanks all. Win 10 on this machine was an upgrade from Win 7, and I still have that key. I think I also registered with MS, but don't remember my MS login info since I didn't use it to log on to the machine. Re. contacting MSI, I can do that, but all of the log in info for MSI support is on my machine that is dead. I'm typing this from my work notebook. Good ideas, though, thanks again.
 

Sedivy

Estimable
If you have your original key, even just with that you can probably get the rest of your info if you explain to them what happened and have a way of verifying your name which should be tied to your account.
Regardless see what msi says. It'd be shame to get rid of the board if it can be saved at all.
 

sagetone

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Thanks Sedivy and smorizio. I'm down to either a bad PSU or a bad mobo. Testing the PSU in an older machine and it appears to be fine. I'm going to contact MSI support one more time to see if I can flash either BIOS (both are now corrupt). Due to various LED behaviors that I've observed (not just BIOS chip LEDs, but others as well), the mobo looks like it has issues. So I'm not going to spend a lot of time on this. A replacement mobo is $150 to get me back up and running so that I can then take my time to research what I want for a new system a few months from now.
 

sagetone

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Case closed. PSU checks out good. I'm replacing the mobo, and will try to repair the bad mobo when I can. But at least I won't be any under time pressure to do so like I am now to get the system back up and running.

Thanks everyone for your help and insights!