Odd problem with wireless keyboar/mouse

Feb 19, 2018
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I'm sorry if this has been posted before or this isn't the right section to post it in. I searched and couldn't find anyone with quite this same problem.

My wife has an older computer that she hates because it's so slow. I offered her my newer computer because it's nearly twice as fast and I rarely use it. However, she needed some programs on her hdd. So, I just pulled out my hard drive and stuck hers in my computer.

I boot up and go I to BIOS for no particular reason. I have mouse and keyboard control here. I exit w/o saving and boot into windows. Once in windows my mouse and keyboard no longer work. This is the same mouse and keyboard combo that were working on my computer with the original hdd. I can take the hdd out and put it back in her old computer and use the exact same keyboard and mouse and they work fine. I also tried wired USB mouse/keyboard combo and different wireless keyboard/mouse with the old hdd in the new computer and they don't work either.

I guess my question is could it be some kind of motherboard driver issue or is unrelated to hardware at all? It's really driving me crazy. Or maybe you can't just swap hard drives like I'm trying to do.

Running windows 10 64bit on both machines

Update:
As an experiment I plugged my cell phone into one of the USB ports to see if the computer would recognize it. My phone detected it was charging, but no response from the computer such as "new hardware found" etc.
 
Solution
For the product keys, you could use a software key finder software like Belarc Advisor (it's free, and there are several others which may be better at finding certain licenses). But the idea is to find the product key in the Windows registry files, so it can be done manually; though that may take a long time.

For the software itself, you should be able to find the install folder in the C:\ directory, in either Program Files or Program Files (86x): copy or move (either one) the entire folder of the software you want to save into another storage device large enough to handle all the software you need to keep.

Those are my best solutions. I know there used to be an option to only reinstall Windows and leave everything alone, but my most...
Feb 19, 2018
2
0
10


The text under reinstall windows using the keep files selection says ill keep all my personal files but still lose apps. Is there any way for me to make this work where I'll still have access to the programs shes needing to keep? These are old programs she uses for surveying and has since lost the install disks so i can't just reinstall them without going and buying the new versions of them which are $1000+.

I tried just installing her hard drive in addition to my existing hard drive and I can open explorer and navigate to those programs, but they won't open or they open in demo mode. I assume because registry keys written during install are missing.
 

electro_neanderthal

Respectable
Jan 22, 2018
450
2
1,965
For the product keys, you could use a software key finder software like Belarc Advisor (it's free, and there are several others which may be better at finding certain licenses). But the idea is to find the product key in the Windows registry files, so it can be done manually; though that may take a long time.

For the software itself, you should be able to find the install folder in the C:\ directory, in either Program Files or Program Files (86x): copy or move (either one) the entire folder of the software you want to save into another storage device large enough to handle all the software you need to keep.

Those are my best solutions. I know there used to be an option to only reinstall Windows and leave everything alone, but my most recent attempt at a system restore had me also not finding that option. It seems they've removed it.
 
Solution