Bought this laptop a little over a year ago, so warranty isn't an option. It was fantastic for the first year, but of course that changed. The laptop came with a SeaGate firecuda SSHD originally. Seemed like after an instance where the laptop tipped off my lap and onto my bed... (not an actual drop of more than 1ft) it started having an intermittent clicking sound which I determined was coming from the hard drive. SeaGate nor Dell wanted anything to do with it, but I ran the SeaGate disk checker anyway. Everything came back normal, and a few responses told me some clicking was normal as it was not the death click or anything that severe.
Months passed and the clicking became worse. Instead of once per 35-60 seconds, it was maybe a few more than that. I started to get audible audio stutter too when I'd play a game or watch a video. So I cloned my SSHD to a standard HDD as a temporary back up plan until I could get a new SSHD/SSD to replace this one, as it seemed its fate was sealed. Well a week or less after having this (new to this machine, as it's from an older laptop and still a SeaGate from SamSung) I'm hearing the same click. It's more intermittent than the last drive, but I've even had bits of audio stutter already with it. I doubt both drives... even though they're SeaGates are defective.
I plan to switch up to a 1TB SSD 840, or 850 soon, but is there a deeper root for these issues maybe? Virus scans like malwarebytes come up negative, so I'm thinking there might be some sort of issue with the PSU, or maybe it's just dumb luck?
Months passed and the clicking became worse. Instead of once per 35-60 seconds, it was maybe a few more than that. I started to get audible audio stutter too when I'd play a game or watch a video. So I cloned my SSHD to a standard HDD as a temporary back up plan until I could get a new SSHD/SSD to replace this one, as it seemed its fate was sealed. Well a week or less after having this (new to this machine, as it's from an older laptop and still a SeaGate from SamSung) I'm hearing the same click. It's more intermittent than the last drive, but I've even had bits of audio stutter already with it. I doubt both drives... even though they're SeaGates are defective.
I plan to switch up to a 1TB SSD 840, or 850 soon, but is there a deeper root for these issues maybe? Virus scans like malwarebytes come up negative, so I'm thinking there might be some sort of issue with the PSU, or maybe it's just dumb luck?