Asus Maximus VII Hero SATA port failure

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Kisianik

Kisianik

Splendid
Jan 24, 2013
3,462
3
22,515
Hi
Just out of the blue Intel controller port #5 failed, I moved HDD to another port and it is working fine.
I have 6 SATA ports on Intel controller and 2 SATA ports on Ahmedia controller.

1. So port failure is final, or something can be done about it?
2. Is port failure is the beginning of motherboard failure? And I have to consider new PC (this one is only about 3 years old and cost me $3K)?

Any suggestions always appreciated.
Thanks in advance.
 
Solution
Lutfij
ASMedia Controller ;)

1| If there are any BIOS updates pending, update the board and see if you regain the port's functionality.
2| If the board is within your warranty period and you've narrowed the port to be failing/faulty then you should RMA it asap.

On another note, as long as the platform serves throughout it's warranty period, then it's done it's job as seen by Asus.
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Lutfij

Lutfij

Titan
Moderator
Oct 7, 2009
53,904
4,711
173,390
ASMedia Controller ;)

1| If there are any BIOS updates pending, update the board and see if you regain the port's functionality.
2| If the board is within your warranty period and you've narrowed the port to be failing/faulty then you should RMA it asap.

On another note, as long as the platform serves throughout it's warranty period, then it's done it's job as seen by Asus.
 
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Solution
Kisianik

Kisianik

Splendid
Jan 24, 2013
3,462
3
22,515


Thanks for quick reply.
Short question. Will BIOS update mess up all BIOS settings, including overclock? I forgot when I did BIOS upgrade last time.

EDIT. Is there any application that can find MOBO serial number, mine most likely covered with something.

Warranty is only 3 years, so it is passed already. Only BIOS update left to try..
 
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