At password any key pressed goes to blank screen. Can’t enter password.
- Thread starter jssutch
- Start date
Solution
webworkings
Titan
- Apr 6, 2016
- 11,201
- 0
- 86,610
Turn off the laptop. Connect an external keyboard. Then use that to type in the password. Once in then try the following...
1. Uninstall the keyboard driver.
2. Reboot the computer (without reinstalling the driver).
3. When it restarts, it should reinstall the driver on its own.
If this doesn't work, you may wish to try connecting an external keyboard and see if it works fine. If it does, then it could be the keys themselves that are the issue.
You may also want to try updating the Synaptics Driver if the above doesn't help.
1. Uninstall the keyboard driver.
2. Reboot the computer (without reinstalling the driver).
3. When it restarts, it should reinstall the driver on its own.
If this doesn't work, you may wish to try connecting an external keyboard and see if it works fine. If it does, then it could be the keys themselves that are the issue.
You may also want to try updating the Synaptics Driver if the above doesn't help.
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