X399 Fatality Pro Gaming Not Turning On

Dylan_118

Prominent
Apr 30, 2017
9
0
510
Components:

Motherboard that is in the title
32GB Corsair RGB Ram 3200 mhz
Threadripper 1950x
Samsung 1tb 850 SSD
AMD MSI 390x
EVGA 850 Watt Supernova G3
Corsair H115i
NZXT Phantom 820

Hello,

I am having a terrible issue where my motherboard clearly has power, based on my RGB Ram flashing and changing lights when the power button on my PSU is turned on. However, the on-board power button, on the motherboard does not do anything. I can press that thing till the cows come home, but no matter what I do, the board will not turn on, when I want it to.

This is how my build was, essentially: I have everything plugged, in, and I mean everything, including the 8-pin CPU Power as well as the optional 4-pin one in the upper left. When I unplug the 4 pin, my motherboard and entire system auto-starts and I cannot turn it off. But, when that 4-pin is plugged in, it will not work at all. Also, the LED post-display does not tell me anything. Nothing at all when it is plugged in.

So I have 2 issues: one, the PC will not turn on, no matter what I do with everything plugged in. Or, I unplug the 1 4-pin, and the computer auto-starts, cannot be turned off and I get no display. Also, even though all my fans are plugged in, only 2 of them actually start up. The on-board power button doesn't work and neither does pressing the power button on the case, so clearly something is wrong.

If someone could tell me what to do or what it is that I'm doing wrong it would be greatly appreciated, because usually a dead board will not even power on at all, but mine at least attempted to, but displays nothing and the LED display doesn't turn up anything.

Also, as an edit to my previous post: I have tested that motherboard with a different power supply that I know works, but didn't do anything at all either. Also, I found that with all CPU plugs installed, and flicking the power switch on, the system seems like it attempts to start, but when the 4-pin is gone, it will immediately jump start out of nowhere.

Also, I used a different graphics card, a 5850, and tried seeing if it would output to my TV and turns out... nothing, at all.

My firm belief is that the board is shorting on something, it might be the standoffs, it could be my monkey-like cable-management on the back, where I believe some cables could be touching the backplate, causing it to short,
could be USB headers, or it could be the NZXT fan controller on the case.

If someone could confirm the diagnosis or see if there is another issue with it, I'd greatly appreciate it.
 

Dylan_118

Prominent
Apr 30, 2017
9
0
510


This is indeed a new build. The ram shows that it is getting power, since the RGB fins are illuminated, and the h115i starts up, but immediately turns off in a split second. But, when I remove the upper-left CPU 4-pin, the board automatically turns on and I cannot turn it off, no matter what. Unless I unplug the system or shut the PSU off.
 

Dylan_118

Prominent
Apr 30, 2017
9
0
510


It turns out it was shorting on something, but the board, even outside of the case with only the CPU power, Motherboard power, Graphics Card and RAM, the board kept auto-starting. There was nothing else connected and I sat the board on a box to test it.

I think it might be DOA.
 

Dylan_118

Prominent
Apr 30, 2017
9
0
510


It starts with or without RAM. Either way, it starts up, but the LCD display shows nothing, and the Motherboard LED's don't work, which they should if the system has power. The only thing that turns on is the CPU Cooler, the RAM since it's RGB RAM, but that's it. Everything else doesn't.