Higher than normal ping due to router

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Liron_

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Oct 30, 2016
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I used to get 70 ms when playing OW, then after I came back from a week trip my ping is stuck on 160 and doesn't move there, I checked if someone is using my net's bandwidth and no one did, I closed everything in the background so I really don't know why it's happening.

For what I tried yet I can assume it's routing issues, Fortnite says I get 75ms to europe servers, which is good and what I had before, and when pinging LoL servers it says I get 95 ms which is 25 more than what I used to have because had there also 70ms.

Anyone know how can I fix it? Maybe a program could do it? I tried restarting the modem but it didn't help. I am using wired connection btw

I must add as well I've tried outfox (ping reducer program) and it worked and my ping went back to 74 in Overwatch. But I have to keep the program running and I don't want an external program to do the fix. So it's gotta be a routing issue.
 
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bill001g

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Aug 9, 2012
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If you ping your router I will assume you still get 1ms.

Then run a tracert to say 8.8.8.8. You want to ping hop 2 which is your ISP. Most people see in the 10ms range.

It is almost impossible to add 100ms even if I wanted to do it with a router...ignoring wifi retransmission issues.

So if those number are about those values then you have no problems with your computer, your router or even your internet connection coming to your house.

The problem is in the path your traffic takes between all the ISP in the internet. You can run tracert to the servers you have issues with but even if you were to find a issue that say ATT and Level3 had a problem between 2 of there routers what could you possibly do about it. If you get lucky the problem is in your ISP and maybe they can fix it but the problem could be some fiber got cut and your traffic is taking a longer backup path.

outfox is nothing more than a VPN service it is not some magic internet fixing program. Lets say you live in japan and what to access a server in say california. Now your ISP is too cheap to buy service from the ISP that owns the fiber that goes directly but they do buy one from ISP that first goes to say singapore. Now IF a company like outfox could provide you a path on the direct fiber it will be faster. If your ISP is already using the best path then you can not reduce the latency, and the VPN will actually increase it.
 
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Liron_

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Oct 30, 2016
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Here's the results: https://imgur.com/a/ZBOxv

I do think the problem is with my ISP because a week before I had no problem and had a great internet connection to games, I even used outfox before (when my internet was good) and all did was actually make my ping worse as I already had the best connection to the game server. The question is how do I explain my ISP this problem? There is usually on the line of customer support people without many knowledge and it's sometimes hard to explain them the problem and them finding a fix.

Also here's a tracert I did later for the Blizzard's Servers for Overwatch - https://imgur.com/a/1PPgN
 
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bill001g

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Aug 9, 2012
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It may not be YOUR isp that is causing the issue. Pretty much there is no way to get access to the people who can fix this. In theory they ISP know there is a issue between them. They either don't want to fix it possibly because of costs or they can't fix it because of capacity issues.

Even when I used to work for a large company that had many ISP connections I almost always had to hope I knew someone at these companies that could help be bypass the low level techs when there were problems like this.

Unfortunately unless you are big business you have little choice in ISP. If you were to say buy a connection from some very large ISP like level3 you would use their network, level3 is used by many gaming companies.

Your problem is exactly why these gaming vpn sites exist. If the ISP did their job correctly there would be no need for these vpn sites.
 
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