HELP: cannot install programs or run .EXE after uninstalling Avast

Apr 11, 2012
5
0
10,510
Win7 Home Premium SP1, 64-bit desktop PC

After uninstalling the free Avast AV, I can no longer install software applications and cannot run most .EXE files on my PC. I think the problem is related to a new registry error as a result of the Avast uninstall, but I need some help from the fine folks here with expertise to confirm diagnosis and advise how I can fix it without wiping Windows with a fresh reinstall. I have no reason to think this was virus/malware related, but who knows how those things sometimes happen. I am wondering if the Avast uninstall app removed some of the files associated with .exe file startup.

With Avast AV now uninstalled, if I click an EXE to install software I get the following pop-up window (examples are trying to install McAfee Pre-Install Tool and MBAM’s MB-Clean uninstaller):

Windows cannot find 'C:\Users\[name]\Desktop\Pre-Install_Tool.exe'. Make sure you typed the name correctly, then try again.

Windows cannot find 'C:\Users\[name]\Desktop\mb-clean-3.1.0.1031.exe'. Make sure you typed the name correctly, then try again.


This happens with several other .EXE files as well, although it is worth noting not all. For example, I can open MS Word or Adobe and some other programs that have long been installed on my PC by clicking on the .exe in the Start > Programs menu. But none of these new software apps.

All of this started only after removing Avast AV.

But things get worse:
In addition to not being able to install software apps and open many .exe programs, another problem is now I cannot Restore to earlier point in time. I get a Windows failure notice when I try. I also tried running Windows Update so it would run the windows repair tool, but it failed with error code 80070002. Windows won’t even let me switch to Administrator to run Command Prompt, as I had planned to scan disk with SFC. And I cannot run an automated backup or Windows disc image. All of these fail. I’m at a loss.

The only thing I have been able to find on my own that seems like it might be on point leads me back here to Toms, which is at the third post in this thread. This suggests downloading and running exefix_cu.reg to correct the registry for EXE, or if that’s not possible to type a specific registry command in Notepad and then change the file-type and Merge it to registry. Is this the right path? [This scares the doo-doo out of me if I screw up manual registry edits because I cannot run a backup or Windows Image beforehand, but I suppose I could spend a day manually backing up files to USB drives or disc before giving this a try.]

Advice?
 
Solution
Turn off firewall or any other security.
Un-plug internet.
Put the Windows disk in the drive, and select "upgrade."
This will re-install windows from the DVD disk. But it will not erase your files or programs.
Then when finished, re-start. Turn firewall back ON.

When installing programs:
Turn firewall and any security OFF.
Load your new program, restart.
Then turn firewall back ON.
The firewall or antivirus may prevent programs or drivers from installing properly.

At this point, the whole thing should work normally again. Any corruption should be fixed.

However, please take my advice:
do not load any "free" security programs from the internet. Avoid installing any "sweeper," "cleaner," or any other junk program which claims it will...

friedlander.m.s

Honorable
Feb 16, 2018
77
0
10,710
You never install multiple security programs because they conflict with each other. Install an all-in one security application, and I do not recommend any free stuff down loaded from the internet.
No I would not use Avast personally. Too many problems reported...

It's normal. Turn off firewall and security when installing programs or drivers. Then restart and turn the security back on again.
This is a standard procedure for installations.
 
Apr 11, 2012
5
0
10,510
Thanks, Friedlander. That is why I did not install any replacement AV software until after I uninstalled Avast. The problem is after I uninstalled Avast I cannot run EXE files to install McAfee as the replacement.

I see I rambled in my original post (it was late in the evening), so I have revised it for brevity and in hopes that it is more easily readable. I cannot install anything and also cannot change to administrator to run Windows diagnostics or backups, etc.
 

friedlander.m.s

Honorable
Feb 16, 2018
77
0
10,710
Turn off firewall or any other security.
Un-plug internet.
Put the Windows disk in the drive, and select "upgrade."
This will re-install windows from the DVD disk. But it will not erase your files or programs.
Then when finished, re-start. Turn firewall back ON.

When installing programs:
Turn firewall and any security OFF.
Load your new program, restart.
Then turn firewall back ON.
The firewall or antivirus may prevent programs or drivers from installing properly.

At this point, the whole thing should work normally again. Any corruption should be fixed.

However, please take my advice:
do not load any "free" security programs from the internet. Avoid installing any "sweeper," "cleaner," or any other junk program which claims it will "fix" your computer.

(FYI the majority of these free programs are scams)

And also FYI: Mcafee is not that great....

I recommend you use an all-in-one professional security, and avoid any "free" programs.


 
Solution