how to fix 'msvcp140.dll'. please reinstall

jermylarin15 · Mar 4, 2018

I dont know if this is the right place but I wanna ask it anyways... I just recently installed pubg on my computer, and I everytime I open it up this text appears... Cannot find 'MSVCP140dll'. Please, re install this application .https://postimg.org/image/nu36l24z7/. and I did some research on youtube, and It appears that I have to delete all visual c++, and so I did it, I deleted all visual c++ except for these https://postimg.org/image/z6fs2xdoz/. Btw I installed the 2015 visual++ and restared my computer but nothing happens, maybe its because of the other microsoft visual c++ that I havent unistalled yet. I hope you guys can help me...

Ps. sorry for bad english

ShadyHamster · Mar 4, 2018

Try re-installing the 2010 and installing the 2013 versions, i can't remember off the top of my head which one it is.
Make sure to install both the 32 and 64 bit versions.

jermylarin15 · Mar 4, 2018

ShadyHamster :

So I dont have to uninstall the remaining visual c++ (without the icons) except for the microsoft 2015 visual++ . and installing both 2013 and 2010, both 32 and 64 bit versions will fix my problem?

ShadyHamster · Mar 4, 2018

You shouldn't need to uninstall any of them.
Every time i get that issue i simply just run the installer and either install it or repair the installation.

jermylarin15 · Mar 5, 2018

ShadyHamster :

there is no 32 bit versions on both 2010 and 2013, but 84 instead, and Btw do I still have to download
"vcredist_arm.exe" https://www.microsoft.com/en-us/download/details.aspx?id=40784

ShadyHamster · Mar 6, 2018

You won't need the ARM package, x86 is the 32bit package.

jermylarin15 · Mar 7, 2018

ShadyHamster :

Okay so I downloaded both microsoft visual 2013 c++ both 32 and 64 bit. and Im not sure if I installed 2010 correctly. because its icon on the control panel doesnt looks the same as the 2013 version... Btw I just downloaded the game again and its still not working..Btw I also read on youtube that I have to download microsoft visuals 2015, and so I downloaded it. the 32 bit installed but the 64 bit cannott be installed for some reasons https://postimg.org/image/4lczxhukj/.. Back a few days ago, I sent a picture https://postimg.org/image/z6fs2xdoz/. and the c++2010 64 bit version was installed there but for some reasons its gone now and I cannot install it..

ps. Sorry for bad english, english is not my native language

ShadyHamster · Mar 7, 2018

If the game requires these C++ packages then they should be included with the game.
Try looking in the games install location for a folder called '_CommonRedist', it should contain all the programs necessary for the game to run properly.
Make sure to install DirectX as well as the 3 C++ packages, each one contains the 32 and 64bit variants.

And your english is fine btw.

jermylarin15 · Mar 7, 2018

ShadyHamster :

I looked on the folder, versions 2013.2015. and 2017 are there. and I tried reinstalling each of them. But the 2015 version failed to install, It says that file is already installed but when I looked at the installed application on the control panel, the 2015 c++ is gone. https://postimg.org/image/5s4fcqleb/ I just installed it this evening... Btw there's a windows update on my computer, https://postimg.org/image/u8ml7dm6r/ maybe that could help?

ShadyHamster · Mar 7, 2018

The first update says service pack 1, so yes that might help.
I've never had an issue with installing these C++ packages so not sure what's going on there.
Definitely try that SP1 update though, that's usually a requirement for most modern games on windows 7.

jermylarin15 · Mar 8, 2018

So the serive pack 1 is updated https://postimg.org/image/mvq2yawtf/, and I tried opening pubg again but its still not working.. maybe its because of visual c++ 2015, and if I look on control panel https://postimg.org/image/czozyf6eb/ theres no visual 2015 installed, and whenever I reinstall them this thing appears https://postimg.org/image/xwl836jvn/ and this one https://postimg.org/image/vf9gvyppf/.

ShadyHamster · Mar 8, 2018

Try this cleanup tool:
https://support.microsoft.com/en-us/help/156078/how-to-clean-up-invalid-registry-entries-in-visual-c-and-in-microsoft
Then try reinstalling the 2015 packages.

If that doesn't work the only thing i can suggest is to uninstall all the c++ packages, run the cleaner tool (or even try Ccleaner and its registry cleanup) and reinstall the packages.
Just take notes of all the versions you have installed so if other programs don't run you can download and reinstall them.

jermylarin15 · Mar 9, 2018

ShadyHamster :

Okay so I installed both applications, and I dont know how to use the first one hehehem and I used the ccleaner instead.
I just click
ed the clean up button and relaunched the game and this thing appears https://postimg.org/image/p3vzql2df/

I also tried to disable my anti virus but nothing happens... https://postimg.org/image/v4tonxc7n/

ShadyHamster · Mar 9, 2018

Did you run the DX update from the games install folder too?
In Ccleaner you want to run the registry cleaner from the registry tab.
I'm running out of ideas on what to do next.
It looks like it's still an issue with the c++ stuff, try repairing them with you AV disabled.
Have you tried verifying the game files within steam?

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how to fix 'msvcp140.dll'. please reinstall

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