Ryzen 2400g won't boot

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gmorshedahmed

Feb 18, 2018
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So, i built my first gaming PC and I was using Ryzen 2400g and it won't boot, everything turns on for 25 secs and then restarts by itself, nothing can be seen on the monitor. The motherboard has a sticker "Ryzen 2000 ready" but i think it wasn't updated? And the company might've put it accidentally. So, is it because of bios update?
 
Solution
Chicano
1) Probably not.. if the mobo box says it's "Ryzen 2000 ready" that should mean the APU is a drop-in.. still you can check the motherboard or chipset release/launch date.. (search: Mobo-brand+model followed by "launch or release date")... if the date is recent, the BIOS is most likely updated (The Ryzen 2000 series was released on February 12-2018)

AMD Raven Ridge desktop APU
"The new Zen-based desktop APUs launched on February 12, 2018".
https://www.pcgamesn.com/amd-raven-ridge-release-date-desktop-apu-performance


2) Another possibility is the BIOS may be corrupted. It's possible and rather a common issue if the builder powered-on the computer before it was completely finished.

To reset the BIOS,
a) Remove the AC power cord...
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gmorshedahmed

Feb 18, 2018
11
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MERGED QUESTION
Question from gmorshedahmed : "Ryzen 2400g won't boot"

So, i built my first gaming PC and I was using Ryzen 2400g and it won't boot, everything turns on for 25 secs and then restarts by itself, nothing can be seen on the monitor. The motherboard has a sticker "Ryzen 2000 ready" but i think it wasn't updated? And the company might've put it accidentally. So, is it because of bios update?
 
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Chicano

Chicano

Judicious
Aug 29, 2011
5,071
29
35,490
1) Probably not.. if the mobo box says it's "Ryzen 2000 ready" that should mean the APU is a drop-in.. still you can check the motherboard or chipset release/launch date.. (search: Mobo-brand+model followed by "launch or release date")... if the date is recent, the BIOS is most likely updated (The Ryzen 2000 series was released on February 12-2018)

AMD Raven Ridge desktop APU
"The new Zen-based desktop APUs launched on February 12, 2018".
https://www.pcgamesn.com/amd-raven-ridge-release-date-desktop-apu-performance


2) Another possibility is the BIOS may be corrupted. It's possible and rather a common issue if the builder powered-on the computer before it was completely finished.

To reset the BIOS,
a) Remove the AC power cord from the PSU or switch the PSU off
b) Remove the BIOS battery (watch the polarity which +/- side is which)
c) Move the BIOS jumper from pins 1 and 2 to 2 and 3.
d) Press the power button and hold it pressed for 30 to 60 seconds
e) Wait 10 minutes
f) Revert all these and start the computer.
 
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