Gaming black screen, won't naturally shut off

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Chrisetra

Prominent
Apr 11, 2017
2
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510
At random times when playing games, my screen goes black and the computer won't shut down. The only trigger for this is that it happens in game, other than that it's completely random. I've left it in this state overnight hoping it would make a crash report, but nothing happened. The only way I can get it out is to force shut down via the power button. Here are my specs:

Operating System

Windows 10 Home 64-bit

CPU

Intel Core i7 6700K @ 4.00GHz

Skylake 14nm Technology

RAM

8.00GB Dual-Channel Unknown @ 1066MHz (15-15-15-35)

Motherboard

MSI Z170M MORTAR (MS-7972) (U3E1)

Graphics

8192MB ATI Radeon RX 480 Graphics (Sapphire/PCPartner)

Storage
223GB SanDisk SDSSDA240G (SSD)

931GB Western Digital WDC WD10EZEX-08WN4A0 (SATA)

Power Supply

EVGA 650 GQ


From what I've read it may be a power supply or GPU issue (hopefully the former). Any help is appreciated since I'm at my wits end with this computer. Thanks!

Edit: Everything besides this runs AMAZING. Temps are nice and low, great FPS in game, etc.
 
Solution
superninja12
Sounds like a thermal issue.

can you install : https://www.cpuid.com/softwares/hwmonitor.html
run it.

now I quote an answer from a cpu mod on this forum:


Do NOT run any versions of Prime95 later than 26.6. Here's why:

Core i 2nd through 6th Generation CPU's have AVX (Advanced Vector Extension) instruction sets. Recent versions of Prime95, such as 28.9, run AVX code on the Floating Point Unit (FPU) math coprocessor, which produces unrealistically high temperatures. The FPU test in the utility AIDA64 shows similar results.

Prime95 v26.6 produces temperatures on 3rd through 6th Generation processors more consistent with 2nd Generation, which also have AVX instructions, but do not suffer from thermal extremes due to having a...
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superninja12

superninja12

Glorious
May 18, 2015
11,378
56
49,140
Sounds like a thermal issue.

can you install : https://www.cpuid.com/softwares/hwmonitor.html
run it.

now I quote an answer from a cpu mod on this forum:


Do NOT run any versions of Prime95 later than 26.6. Here's why:

Core i 2nd through 6th Generation CPU's have AVX (Advanced Vector Extension) instruction sets. Recent versions of Prime95, such as 28.9, run AVX code on the Floating Point Unit (FPU) math coprocessor, which produces unrealistically high temperatures. The FPU test in the utility AIDA64 shows similar results.

Prime95 v26.6 produces temperatures on 3rd through 6th Generation processors more consistent with 2nd Generation, which also have AVX instructions, but do not suffer from thermal extremes due to having a soldered Integrated Heat Spreader and a significantly larger Die.

Please download Prime95 version 26.6 - http://windows-downloads-center.blogspot.com/2011/04/pr...

Run only Small FFT’s for 10 minutes.

Use Real Temp to measure your Core temperatures, as it was developed specifically for Intel processors: Real Temp - http://www.techpowerup.com/downloads/2089/real-temp-3-7...

Your Core temperatures will test 10 to 20C lower with v26.6 than with v28.9.

CT :sol:

if it crashes, it was a cpu problem (bad overclock or bad mounting)
 
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