GTX-1080 and I7-6700k bad performance

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luciss

Mar 7, 2018
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So not to long ago I baught a new pre-built computer from Lenovo with a GTX-1080. But for some reason I get a very bad performance out of it. I just tried to bechmark it with 3Dmark firestrike and got a rather bad score for my components which I found weird. I play a lot of Overwatch and my Fps ingame are kinda bad if you compare to other GTX-1080's and even other NVIDIA cards. When in game fights starts I get as low as 120 Fps with the lowest of settings. (though increasing my setting doesn't have much effect in the fps with is also very weird, low and medium settings are kinda the same.)

https://www.3dmark.com/3dm/25491527

These are my latest result on firestrike. thanks for the help!
 
Solution
jr9
Virtual machines are virtual operating systems run inside yours using a program like VirtualBox. If you don't know what there are then you definitely aren't running any as they need to be set up.

I'd try using Display Driver Uninstaller in safe mode to remove the display driver.

If the doesn't help, I would save some time and consider doing a Windows Refresh or Reset and start over with a new installation. There is some sort of corruption or driver malfunction and it would be time consuming to try to figure out which one it is. If you still have the issue after a Windows Reset then I'd consider hardware to be the issue.
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jimboraver77

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Jan 6, 2018
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if i were you i would bump those in game settings up! 120fps ? that doesnt seem like a bad result to me... i dont have firestrike but maybe try the superposition benchmark as i have the same processor but a 1080ti, set it to 1080p extreme and see what you get, im sure someone else will give a better answer but just my 2 cents worth.
 
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jr9

jr9

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Dec 6, 2017
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- Can you run a benchmark at http://www.userbenchmark.com/ and post a link to the results? It would give us a lot of information.

- What resolution are you playing at?

- Update your graphics card drivers to latest. This is always a good idea if you suspect performance issues.
 
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luciss

Mar 7, 2018
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1) here are the benchmark results http://www.userbenchmark.com/UserRun/7701135 . dont know if they are good or bad but it said a few of my componetnes performed worse than average.

2) I play with 1920x1080 because I don't have a screen with higher.

3) I always install the latest drivers through GeForce Experience
 
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luciss

Mar 7, 2018
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So if the GPU isn't the problem I don't know what is.
 
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jimboraver77

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Jan 6, 2018
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well according to your user benchmark scores the only component that is under performing is your ram. Have you tried what it suggested and enabled a xmp profile in the bios ? Also i believe that as you only have 1 stick of ram then it will under perform as you are not making use of dual channel mode.
 
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luciss

Mar 7, 2018
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Well first of all my BIOS doesn't support or at least have that option. But I don't know if that is the problem because on CPU-Z it says my memeory prequency is at 1064,1. Which in itself is pretty bad but I read that because what DDR stands för its that times 2, so 2126 which is good. So it shouldn't be a problem but in my task manager its says that like 3 000 MB is 70% of max memeory ( https://imgur.com/wXu9Ohs ) which is weird.

And on the benchmarks its says my GPU is 11% worse than a normal 1080.
 
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luciss

Mar 7, 2018
11
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Well first of all my BIOS doesn't support or at least have that option. But I don't know if that is the problem because on CPU-Z it says my memeory prequency is at 1064,1. Which in itself is pretty bad but I read that because what DDR stands for its that times 2, so 2126 which is good. So it shouldn't be a problem but in my task manager its says that like 3 000 MB is 70% of max memeory ( https://imgur.com/wXu9Ohs ) which is weird.

And on the benchmarks its says my GPU is 11% worse than a normal 1080.
 
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jimboraver77

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Jan 6, 2018
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your right in that cpu_z ram frequency needs to be doubled, and also after a bit of googling it seems you cant select an xmp profile with that board....
Task manager is showing that you are using 70% of your ram.
After more head scratching i think you must have windows 10 32bit ??? Which can only use 4GB of RAM. Which would explain your task manager screen shot and your low RAM score in userbench.
Let us know which version of windows you have please.
thanks hope this helps.
 
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luciss

Mar 7, 2018
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(sorry for the swedish in the picture) But I am running windows on a 64bit system ( https://imgur.com/KmE6sdH ). So I have no idea what the problem could be. But thanks so the help so far! I mean, I am getting rather bad FPS in most games with low settings. Sure Overwatch is demanding but I have good components so running the game on at least medium settings shouldn't be a problem. I've tried so many things but nothing seems to work, hence this post.
 
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jr9

jr9

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Dec 6, 2017
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The things I'm seeing that could be lowering your benchmark scores:

- Not having a dual channel memory kit. Playing games and benchmarks in single channel memory mode can cause performance issues depending on the application. Battlefield 1 for example performs better with dual channel memory. The performance from that single DIMM is poor.

- Graphics card driver is not performing as well as it should. 12% percentile means there is an issue unless you have a reference 1080. It's not like the CPU is bottlenecking it. I would boot into safe mode, use Display Driver uninstaller to 'remove all GPU drivers + restart', boot into normal Windows and run the nVIDIA display driver installer and only select the driver and Physx leave everything else unselected especially GeForce Experience.

- Power options in Windows set to high performance. In your BIOS settings make sure you aren't running some kind of power saving feature like Cool n Quiet. It can cut into performance.

Side note:

- Ditch GeForce Experience; it causes more problems then it solves. Drivers should only ever be updated if there are issues. Newer drivers may have bugs. No new computer with 16GB of RAM will come with Win10 32bit. Also the issue is not that you are running out of RAM. 16GB is more than enough for nearly any desktop user and gamer.
 
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natx808

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Turn off nvidia share overlay. That probably is reducing performance. It lets you record/stream games and has overlay in game.

And Nvidia container, looks like its using 7% of your GPU for "Video Encode" processes. Get rid of that

Turn off MS Game bar if it is on too: www.tomshardware.com/faq/id-3091550/turn-game-bar-windows.html

You have a lot of processes running ... multiple antimalware processes like mcafee, antimalware, windows defender

whats Fonsterhanteraren for skrivbordet? it seems to be wanting to use your GPU also

run msconfig and disable all the crap you don't need and if you have ssd you probably want indexing service off:
https://www.online-tech-tips.com/computer-tips/simple-ways-to-increase-your-computers-performace-turn-off-indexing-on-your-local-drives/

ALSO: just noticed you said its a lenovo. OEMs are notorious for installijng tons of bloatware crapware you will never need. you need to go through add/remove programs and get rid of all that bloated dung, it will help performance!
 
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luciss

Mar 7, 2018
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1) its not share overlay becasue I most of the time its off.
2)Don't really know how but I'll look in to it. ( perhaps just with task manager will work.)
3) MS game bar has been off since I got my computer.
4) I guess I do but most things only use a little memory or so. Which shouldn't make that much of a difference.
5) its "window manager for the desktop" so nothing I can do anything about.
6) On the site you linked it said " Really fast CPU (i5, i7) + a regular hard drive = keep indexing on" which I do have.
Can try looking through msconfig for that though.

Thank you for the help!
 
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luciss

Mar 7, 2018
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1) When I've removed my drivers do you mean installing them again on GEForce Experience? when you say"nVIDIA display driver installer"
2) Since I am running windows on 64 bit why does taskmanager say 3000 MB or so is 60-70%?
 
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luciss

Mar 7, 2018
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1) When I've removed my drivers do you mean installing them again on GEForce Experience? when you say"nVIDIA display driver installer"
2) Since I am running windows on 64 bit why does taskmanager say 3000 MB or so is 60-70%?
 
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jr9

jr9

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Dec 6, 2017
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You'll install the drivers using the nVIDIA installer program. This does not require GeForce Experience at all. https://www.nvidia.com/Download/index.aspx You can choose not to install GeForce Experience.

I'd also try gaming with startup items disabled. It could be an issue with a particular application. This would affect both strong and weak systems.

I took a look at that task manager screenshot for the first time and it surprised me. This system using a single 16GB DIMM, 64-bit Windows 10, and somehow is using 70% RAM despite only OW and a few things being open. In my experience that either means that either the OS is having issues being able to address all its RAM (X RAM installed Y RAM usable) or there is malware hiding itself from task manager. I'd actually use RAMMap to have a closer look at the RAM usage. https://docs.microsoft.com/en-us/sysinternals/downloads/rammap It's a tiny program.
 
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luciss

Mar 7, 2018
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1) Okey, I'll try doing that with the GPU.
2) perhaps it has something to do with the RAM afterall. ( https://imgur.com/VpotoH4 ) this screenshot shows that my memory is at 43% with more or less nothing going on. I just started my Computer and opened taskmanager. When I think about it I've never seen it under 40%, perhaps some kind of memory leak?

https://imgur.com/a/Eql0N ) this one is using that program you recommended.

Thanks once again!

Though looking at these screenshots the proportion is not quite right. ( https://imgur.com/dukuJ5i ) and ( https://imgur.com/3i7bu4f ) where around 500 MB is 43% and 1 200 MB is 49% or something. doubling the MB should in my mind double the % as well.
 
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jr9

jr9

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Dec 6, 2017
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If it was a memory leak you would be seeing a clearly visable single process using a massive amount of RAM. The first processes down to the 5MB mark adds up to about 1100MB of RAM. That should only be under 10% RAM used not over 40%.

The driver locked section interests me the most. I'm on an 8GB system right now it it has 14MB driver locked. Yours says over 4GB which is a quarter of your RAM. Are you running Virtual Machines at all? I'd actually uninstall the graphics driver and check RAMMAP again and see if that goes away. That is highly unusual. Here is a guide how to figure out which driver is locking up 4GB of your RAM:

https://superuser.com/questions/1121714/driver-locked-memory-on-a-non-virtual-machine

while you still have 8GB open to work with, the RAM being driver locked could be linked to the bad performance if the GPU driver is malfunctioning.
 
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luciss

Mar 7, 2018
11
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10


So I tried to uninstall and reinstall my driver, but nothing happened. The locked RAM was still the same and there was no difference in performance in any game. I tried downloading the windows assessment and deployment kit, but after the download it is impossible to find it.

I don't really know what Virtual Machines are and couldn't really understand what wiki tried to tell me either. But nothing in particular.

Im starting to think maybe I just got bad components :(.
 
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jr9

jr9

Estimable
Dec 6, 2017
2,212
3
3,960
Virtual machines are virtual operating systems run inside yours using a program like VirtualBox. If you don't know what there are then you definitely aren't running any as they need to be set up.

I'd try using Display Driver Uninstaller in safe mode to remove the display driver.

If the doesn't help, I would save some time and consider doing a Windows Refresh or Reset and start over with a new installation. There is some sort of corruption or driver malfunction and it would be time consuming to try to figure out which one it is. If you still have the issue after a Windows Reset then I'd consider hardware to be the issue.
 
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