Slow laptop. Please help!

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Mar 9, 2018
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Around this time last year, I purchased a laptop from Best Buy. Straight out of the box it was SUPER slow. I've tried everything i could to fix it. Reinstall Windows, basic factory resets, malware and bloat ware removals, etc. I dont know what else to do. Startup is slow, shut down is slow, everything about it is slow. It also randomly restarts itself.

HP Envy x360

AMD Quad-Core FX-98000P Accelerated Processor

1TB Hard Drive

8192MB DDR4 SDRAM

Windows 10

Please Help!
 
Solution
Take a look at your power management, the CPU temperatures and utilisation (in task manager). It might well be that such a strong processor suffers and throttles down due to heat dissipation issues. It is hard to efficiently cool a laptop. The smaller the enclosure, the more difficult it gets.
You can also try and lay the laptop upon a cooler like this one https://www.amazon.com/TopMate-Laptop-Portable-Suitable-Notebooks/dp/B01L8M215A?psc=1&SubscriptionId=AKIAINYWQL7SPW7D7JCA&tag=aboutcom02lifewire-20&linkCode=sp1&camp=2025&creative=165953&creativeASIN=B01L8M215A

zoltan.boese

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Jan 30, 2018
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Take a look at your power management, the CPU temperatures and utilisation (in task manager). It might well be that such a strong processor suffers and throttles down due to heat dissipation issues. It is hard to efficiently cool a laptop. The smaller the enclosure, the more difficult it gets.
You can also try and lay the laptop upon a cooler like this one https://www.amazon.com/TopMate-Laptop-Portable-Suitable-Notebooks/dp/B01L8M215A?psc=1&SubscriptionId=AKIAINYWQL7SPW7D7JCA&tag=aboutcom02lifewire-20&linkCode=sp1&camp=2025&creative=165953&creativeASIN=B01L8M215A
 
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