Hello,
[TLDR]
I am wondering what the community would suggest as a replacement to my Z370-E from ASUS, since I had a terrible support and RMA experience with them.[/TLDR]
I have never had anything but good things to say about the several WS and standard boards from ASUS, but with this last platform jump, i ended up with the Z370-E basically because:
* it looked spec'd like every other board
* had all of my requirements (sata, nvme, pcie slots)
* it looked prettier than other boards
It handled my rather complicated system pretty well, but i noticed that my 960 pro would only run in x2 mode and not the advertised x4 mode in the topmost m.2_1 slot. I didn't want to sacrifice sata 5/6 by using the bottom m.2 slot due to my 5 drives (2x10tb hgst, 2x5tb hgst, 512 850pro). The top m.2 slot is supposed to only sacrifice sata1.
I inquired with ASUS and went through the motions of all the suggestions and that lead to an RMA. I am downplaying the process, but it was unreasonably infuriating given no 1 person paid any damn attention to the ticket. The RMA process took a month on top of a couple of weeks of email support. This resulted in them sending my same board back with a note that they could not replicate the problem.
Even though Newegg returns were past their date, i inquired with them and explained this to them, and they issued a return regardless. Great support, unlike ASUS. So now i have to send the board back, but i need to order and preferably install and get running again on a new board before i send this one back, as i cannot lose any more time without my primary system.
I had a bad board from Gigabyte back in the X58 days, but i am willing to give any reputable manufacturer a shot, even ASUS if you guys think it was just a fluke and that a different board would be unlikely to have this problem again.
What do you suggest?
i7 8700k
32GB Dominator Platinums @ 3000MHz
980ti
2x10tb hgst
2x5tb hgst
512 850pro
avermedia gamer hd60
sound blaster ti fatality
ax860 psu
2x aura strips
550D case
[TLDR]
I am wondering what the community would suggest as a replacement to my Z370-E from ASUS, since I had a terrible support and RMA experience with them.[/TLDR]
I have never had anything but good things to say about the several WS and standard boards from ASUS, but with this last platform jump, i ended up with the Z370-E basically because:
* it looked spec'd like every other board
* had all of my requirements (sata, nvme, pcie slots)
* it looked prettier than other boards
It handled my rather complicated system pretty well, but i noticed that my 960 pro would only run in x2 mode and not the advertised x4 mode in the topmost m.2_1 slot. I didn't want to sacrifice sata 5/6 by using the bottom m.2 slot due to my 5 drives (2x10tb hgst, 2x5tb hgst, 512 850pro). The top m.2 slot is supposed to only sacrifice sata1.
I inquired with ASUS and went through the motions of all the suggestions and that lead to an RMA. I am downplaying the process, but it was unreasonably infuriating given no 1 person paid any damn attention to the ticket. The RMA process took a month on top of a couple of weeks of email support. This resulted in them sending my same board back with a note that they could not replicate the problem.
Even though Newegg returns were past their date, i inquired with them and explained this to them, and they issued a return regardless. Great support, unlike ASUS. So now i have to send the board back, but i need to order and preferably install and get running again on a new board before i send this one back, as i cannot lose any more time without my primary system.
I had a bad board from Gigabyte back in the X58 days, but i am willing to give any reputable manufacturer a shot, even ASUS if you guys think it was just a fluke and that a different board would be unlikely to have this problem again.
What do you suggest?
i7 8700k
32GB Dominator Platinums @ 3000MHz
980ti
2x10tb hgst
2x5tb hgst
512 850pro
avermedia gamer hd60
sound blaster ti fatality
ax860 psu
2x aura strips
550D case