I just got fiber and I'm paying for 1000mbps speed. All my devices aren't getting anywhere close to that speed

Mar 14, 2018
1
0
10
So AT&T just got fiber in my neighborhood and I just got it installed today. I previously had COX and I hated them so I got this as soon as it was available. Once the AT&T guy installed everything we connected and started running speed tests. I have 2 HP laptops and they only were getting about 50mbps when using wifi. Once we plugged in the ethernet cord in directly, the speeds then went to around 100mbps. My xbox one also is showing its speed at around 108mbps. The weird part is that when the AT&T guy connected his personal Iphone, his speed was at 400mbps. Also his work tablet was getting that speed too. He thinks it may be a device problem where my laptops are capped and can't receive any higher speeds. My laptops are almost brand new so I'm pretty skeptical. Anyone have any ideas?
 
Solution
What make and model router do you have?

What Ethernet cables are you using CAT 5, CAT 5e, CAT 6?

Your network will only perform at the speed of the slowest component.

Wireless is inherently slower than wired.

Take a look at your entire network but read the following tutorial/guide first:

http://www.steves-internet-guide.com/build-home-network/

And/or look for similar tutorials to help you understand more about your network and the options available.

Sketch out and label your own network diagram. Understand what devices and connections you have and what specifications and configurations are being used. Check the cables.

Even if the correct specification it does not take much for a bad/faulty cable to cause problems that result...

Ralston18

Titan
Moderator
What make and model router do you have?

What Ethernet cables are you using CAT 5, CAT 5e, CAT 6?

Your network will only perform at the speed of the slowest component.

Wireless is inherently slower than wired.

Take a look at your entire network but read the following tutorial/guide first:

http://www.steves-internet-guide.com/build-home-network/

And/or look for similar tutorials to help you understand more about your network and the options available.

Sketch out and label your own network diagram. Understand what devices and connections you have and what specifications and configurations are being used. Check the cables.

Even if the correct specification it does not take much for a bad/faulty cable to cause problems that result in lower speeds.

Look at the LAN adapters on the laptops - check their specifications and configuration.

Speed & Duplex is a common issue. Check if the value is set at 1.0Gbps Full Duplex.

If Auto-negotiate try manual settings via the small downward pointing arrow. Or vice versa.







 
Solution