Hello,
i am experiencing freezes in my Windows 10 machine that require hard reset.
The computer is as following:
MB: GIGABYTE GA-B85M-HD3 - Intel B85
Proc: Intel Core i5-4460
Mem: HyperX Fury Black 8GB (2x4GB) DDR3 1600
PSU: Seasonic SSP-550RT 550W
GPU: MSI GeForce GTX 1060 6GT OC
The computer occasionally freezes (without BSOD) leaving the picture on the monitor still and any sound playing remains stuttering. Nothing but a hard reset works.
Now, I checked temperatures, these are all OK about 40 °C (the freezing occurs also shortly after start). Yesterday I ran Memtest for about 12 hours without any errors.
Two days before I performed a clean installation of Windows because the computer kept freezing also under the previous installation (where I had all the latest drivers), but this did not solve the problem. This time I did not install any drivers, just the ones Windows found themselves but the result is the same.
The computer freezes mostly during browsing in Chrome, viewing YouTube and playing games (this is weird, I can play a game in FullHD at high settings without getting a single freeze in hours, other time the game freezes after 5 minutes of playing; this applies for example to Kingdom Come (here it freezes only in cutscenes)). If I switched to Firefox the freezing was minimal but for my work I need Chrome.
It appears to me that the freezing has something to do with video playing (cutscenes in games, youtube, sometimes playing video files, flash ads on web pages, …) but I am not able to test it in any way.
Any help would be greatly appreciated
Cheers
EDIT: I dont know if it has any connection but the computer cannot hibernate. Once I hibernate, it shuts itself down, stays off for a second and then turns itself back on. Sleep is the same.
i am experiencing freezes in my Windows 10 machine that require hard reset.
The computer is as following:
MB: GIGABYTE GA-B85M-HD3 - Intel B85
Proc: Intel Core i5-4460
Mem: HyperX Fury Black 8GB (2x4GB) DDR3 1600
PSU: Seasonic SSP-550RT 550W
GPU: MSI GeForce GTX 1060 6GT OC
The computer occasionally freezes (without BSOD) leaving the picture on the monitor still and any sound playing remains stuttering. Nothing but a hard reset works.
Now, I checked temperatures, these are all OK about 40 °C (the freezing occurs also shortly after start). Yesterday I ran Memtest for about 12 hours without any errors.
Two days before I performed a clean installation of Windows because the computer kept freezing also under the previous installation (where I had all the latest drivers), but this did not solve the problem. This time I did not install any drivers, just the ones Windows found themselves but the result is the same.
The computer freezes mostly during browsing in Chrome, viewing YouTube and playing games (this is weird, I can play a game in FullHD at high settings without getting a single freeze in hours, other time the game freezes after 5 minutes of playing; this applies for example to Kingdom Come (here it freezes only in cutscenes)). If I switched to Firefox the freezing was minimal but for my work I need Chrome.
It appears to me that the freezing has something to do with video playing (cutscenes in games, youtube, sometimes playing video files, flash ads on web pages, …) but I am not able to test it in any way.
Any help would be greatly appreciated
Cheers
EDIT: I dont know if it has any connection but the computer cannot hibernate. Once I hibernate, it shuts itself down, stays off for a second and then turns itself back on. Sleep is the same.