PC freeze when drivers installed and pink stripes in bios R7 370

alexandar.djordjevic

Commendable
Oct 13, 2017
12
1
1,525
So i have this card for couple of years and recently my pc happened to freeze few times on random occasions but it got to the point that i can no longer use my graphic card.

The card is tested on 3 different HDD's with different windows and on 2 different PC's and it's always the same.

When i turn on PC it starts and freeze on windows loading screen, the screen just turns black and card fans stop turning. I restart PC and i have to go to safe mode and remove drivers for graphic card. After that i can boot to windows normally.
When i try to install drivers again it starts and it get's frozen at point when it need to change resolution to FHD and enable 3D acceleration and at that point PC freeze.

When i am in bios there are pink stripes on whole screen 3 cm apart from each other.

When i am in safe mode PC reads that it's R7 370 card and update drivers with it's own. But as soon as i go to normal windows load, PC freeze and fans stop spinning on card.

I managed to somehow trick one of windows installation by installing drivers when i had other card in PC and booted up 2 times with R7 370 card, once i even played game for whole hour before PC got frozen.

I know for sure that this is problem related directly to this card, because it's been 3 days with new card and no problems on PC.
I tried to flash bios but no luck i could only flash it with factory one from backup.

Is this a problem related to memory chips failing or the gpu it self got overheated. Is there any ideas on what is the cause and solution?
 
Solution
Sorry to say but if you are getting pink stripes (graphical artifacting) in BIOS settings page that almost always means the graphics card is failing. Drivers are not loaded when you are in your BIOS settings so it's not drivers or overheating either. It can also happen if your monitor cable is not fully connected on either end. If it's not that then it is not repairable generally. 200 and 300 series Radeon cards have very high failure rates in my experience.

jr9

Estimable
Sorry to say but if you are getting pink stripes (graphical artifacting) in BIOS settings page that almost always means the graphics card is failing. Drivers are not loaded when you are in your BIOS settings so it's not drivers or overheating either. It can also happen if your monitor cable is not fully connected on either end. If it's not that then it is not repairable generally. 200 and 300 series Radeon cards have very high failure rates in my experience.
 
Solution

alexandar.djordjevic

Commendable
Oct 13, 2017
12
1
1,525
Yeah the card was dying and its going worse now freezes every time windows screen is loading. Some people told me its memory chips and can be replaced or it can be rebowled but its not cost effective for me so i just bought new card. This one is going on a shelf. It havevery nice metal back plate.