Internet suddenly stops working until i reset my computer

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aironaut

aironaut

Mar 18, 2018
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Sometimes my computer will suddenly stop receiving an internet connection, it stops loading pages and video but as far as the computer is concerned i still have internet. Resetting the computer fixes this 100% of the time but it will be a matter of time before it does it again (anything from 2-12 hrs frequency). I have tried both wifi and LAN connection, different browsers and using a different internet connection (my phones hotspot) to no avail. When this happens all of my other devices are still connected and working as expected. This leads me to believe that there is an issue with my PC's settings somewhere but ill be damned if i know what it is. I am using windows 10 pro.
 
Solution
anotherdrew
This is a tough one. It could be software and it could be hardware (less likely to be hardware if you have separate adapters for WiFi and Ethernet).

Before it happens, pull up a command prompt and do "ipconfig". Look for the line that say default gateway. Make a note of that IP address.

When it happens, pull up a command prompt and do "ping localhost" ... does that work? Then do "ping x.x.x.x" where x.x is your default gateway ... does that work?

If the pings don't work, try these things:

If you pull up a command prompt and do "ipconfig /release" and "ipconfig /renew", does that fix it?

If you pull up a command prompt and do "netsh winsock reset" and then "netsh int ip reset" does that fix it?

You say resetting the computer...
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anotherdrew

anotherdrew

Admirable
Dec 27, 2017
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This is a tough one. It could be software and it could be hardware (less likely to be hardware if you have separate adapters for WiFi and Ethernet).

Before it happens, pull up a command prompt and do "ipconfig". Look for the line that say default gateway. Make a note of that IP address.

When it happens, pull up a command prompt and do "ping localhost" ... does that work? Then do "ping x.x.x.x" where x.x is your default gateway ... does that work?

If the pings don't work, try these things:

If you pull up a command prompt and do "ipconfig /release" and "ipconfig /renew", does that fix it?

If you pull up a command prompt and do "netsh winsock reset" and then "netsh int ip reset" does that fix it?

You say resetting the computer fixes it ... does than mean a full power off or will a restart fix it?

Try those the next time it happens and let us know.

 
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