URGENT mouse & keyboard freeze [FIXED]

mark anderson

Honorable
Mar 13, 2013
12
1
10,510
Hello,
Lately this past week my computer has been acting weird. My mouse past month has been having momentary freezing glitches where it freezes for like 1-3 seconds and resumes as normal. This week my mouse and keyboard both freeze at the same time permanently. The only way i am able to resume function is when i plug both usb cables into other usb ports. i have a total of 6 ports on my pc and can only use this solution a limited amount of times, if i plug back into the original ports it doesnt work and remains frozen. When i restart it fixes it, but only temporary. An interesting observation; I have a microsoft sidewinder x6 that lights up, when it freezes, the lights go haywire and start flashing on/off. I am unsure of the trigger, majority of the times it has occured is during gameplay (team fortress 2, age of empires 2)
 
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friedlander.m.s

Honorable
Feb 16, 2018
77
0
10,710

Start> Control panel > look in the upper path bar, click on the arrow ">" after "control panel."
this opens a drop down menu
Then click "All control panel items"
Click: Power Options
Click: Show Additional Plans
Click: The arrow, check the box that says "high performance."
Click: Change Plan Settings
Turn Off Display: Never
Put Computer to Sleep: Never
Click: change advanced power settings
Hard Disk : turn off hard disk after: Never
Wireless adapter Settings: power saving mode Setting: Max Performance
Sleep: sleep after: Never
Allow Hybrid Sleep: Setting: Off
Hibernate After: Setting: Never
Allow Wake Timers: Setting Disabled
USB Settings: selective suspend setting Setting: Disabled
PCI Express Link Power State Setting: off
Display: turn off display Setting: Never (turn off monitor manually if desired)
Multimedia Settings
When sharing media : prevent idling to sleep
When Playing video: Setting: optimize video quality
Now: Click "OK"
Computer> system properties > Now open the Device Manager
Click On: mice and pointing devices ">" click on the arrow
Double Click on HID complaint Mouse
Click: power management tab
UN-check the box that says: "allow computer to turn off this device to save power"
Now open all devices on the list, and turn OFF all power savers, for every device, as above.
Now Click " OK"
Antivirus: set for "multimedia mode."
This prevents updating from interrupting your media. If you do not have an antivirus with this feature: get a different antivirus.
Set ALL updates to: manual. This prevents an update from eating resources that you would otherwise be using.

Free antivirus from internet: I do not recommend that you install any "free" security tools.
I do not recommend installing "cleaner," "sweeper," "driver helper,"or any free junk from the internet.

Avoid any download which claims to "fix" your computer.

I recommend that you use a professional all-in-one security application - not a free download.

Please consider, when you install multiple security programs, they can conflict with each-other. That's why you should use "all-in-one" professional security.
Restart the computer
Open Bios
Turn off Cool and Quiet (if AMD processor) Save and exit bios settings.
Restart Computer
Problems should be fixed now.
 

mark anderson

Honorable
Mar 13, 2013
12
1
10,510

thank you for the extensive solution. I switched my mouse and i dont experience the issue anymore. I think my mouse was causing issue to my usb ports and my motherboard was disabling them thus disabling my keyboard too. thanks for the reply!
 
Aug 18, 2020
1
0
10

Start> Control panel > look in the upper path bar, click on the arrow ">" after "control panel."
this opens a drop down menu
Then click "All control panel items"
Click: Power Options
Click: Show Additional Plans
Click: The arrow, check the box that says "high performance."
Click: Change Plan Settings
Turn Off Display: Never
Put Computer to Sleep: Never
Click: change advanced power settings
Hard Disk : turn off hard disk after: Never
Wireless adapter Settings: power saving mode Setting: Max Performance
Sleep: sleep after: Never
Allow Hybrid Sleep: Setting: Off
Hibernate After: Setting: Never
Allow Wake Timers: Setting Disabled
USB Settings: selective suspend setting Setting: Disabled
PCI Express Link Power State Setting: off
Display: turn off display Setting: Never (turn off monitor manually if desired)
Multimedia Settings
When sharing media : prevent idling to sleep
When Playing video: Setting: optimize video quality
Now: Click "OK"
Computer> system properties > Now open the Device Manager
Click On: mice and pointing devices ">" click on the arrow
Double Click on HID complaint Mouse
Click: power management tab
UN-check the box that says: "allow computer to turn off this device to save power"
Now open all devices on the list, and turn OFF all power savers, for every device, as above.
Now Click " OK"
Antivirus: set for "multimedia mode."
This prevents updating from interrupting your media. If you do not have an antivirus with this feature: get a different antivirus.
Set ALL updates to: manual. This prevents an update from eating resources that you would otherwise be using.

Free antivirus from internet: I do not recommend that you install any "free" security tools.
I do not recommend installing "cleaner," "sweeper," "driver helper,"or any free junk from the internet.

Avoid any download which claims to "fix" your computer.

I recommend that you use a professional all-in-one security application - not a free download.

Please consider, when you install multiple security programs, they can conflict with each-other. That's why you should use "all-in-one" professional security.
Restart the computer
Open Bios
Turn off Cool and Quiet (if AMD processor) Save and exit bios settings.
Restart Computer
Problems should be fixed now.

2yr old thread but i stil read it's happening,my 22cents.


First thank you for a site i've used for 0.0000000000001 eons or since late 1990s...i think, as i had some free TRIPOD 200mb sites trying to create a help site / science theories and weather related pages and remember jumping from Tripod to Tomshardware, because in my bookmarks both under T.
Second i am very forgetful so the following info has holes in it that may never be filled.
Third before one thinks my problems were fully fixed (which i think is 110% ...duh), lets say it was 96% fixed, so try to read/decipher my words fully as to why not fully corrected yet very happy.


ON TOPIC::
As how to fix/find out why mouse and keyboard become so erratic?

MY PROBLEM::
Both keyboard and mouse would shut off (together/individually depending one which i used last...(sarcasm]maybe thought they were jealous of each other[sarcasm]

Had read 13 sites, tried to read 6 more but most had some form or another of the 'its the ticbox that sets devices to sleep to save power' reply. (lately low quality freeware or Foreign sites use copy n pates fix-it explanations from legit sites to attract one to their selling a fix-it all in one app. Hopefully sites as Tomshardware can one day use intertwined design idea within text to prove whose text posted it first. (minuscule designs within text controlled by license that when copy n pastes ON OTHER websites not onto ones compu'r nor blogsites out pops the original sites URL at 12% each day till by day 8 its clearly visible who posted that info first as overlaying text three sentence high (200pt font) as a darker/contrasting shadow form shows up throughout helpful test that one can still read but then turn to the original post for more thoughtful advice.

Most share good advice even if copied. Yet here (Tomshardware) and two other site had long well explained answers that shows the writer of the reply took time to care and investigate.
i was trying Tomshardware fix-it version (i' replying to) and was not getting results BUT since i was at the CONTROL PANEL...
[though not using same OS as in Tomshardware answer. i'm on...

[if you are eating please chew food and swallow before reading the next line, don't want you to eject the food in a sudden burst of laughter..that only the dog will appreciate]

... an 98se/xp hybrid(motherboard personally tattooed by a motherboard designer-no questions please..no there is no crank shaft)

Anywho i digged into the CONTROL PANEL>SCHEDULED TASKS portion as i remembered just before my troubles began ~3months ago i was doing some settings cleaning and decided to change the scheduled tasks that i thought were either occurring too much as in everyday or too long which can slow my snail, mean compu'r down to a reverse crawl.

As i revisited my ~3 month old choices in SCHEDULED TASKS>
[then 3rd tab;SETTINGS]
i noticed i had entered certain intervals and ticD both "idle time" choices.


(if allowed see attachments/captures)

As i cleared those tic boxes (have 16 scheduled tasks) i noticed some improvement in the mouse having less of a repetitive stalling in duration and intervals.
But not till i changed the Google's settings (i ENTERED, they were NOT GOOGLES DEFAULT settings, though read-on for the blame game) and in particular when i ticD OFF the "idle time" choices i immediately noticed the mouse pointer flowing on the screen with ease. (even an Xnview context menu app began to operate smoothly)
I've left my mouse/keyboard alone for 45 mins where before after 16mins, then 11mins recently 3mins they'd shut off to where i had to pull usb plugs out and back in, JUST to get another 3 mins (lots of wear-n-tear on sockets...not to mention sware-n-flare on my emotions...who knew i could curse in 8 languages...neighbors told me).
Now i still get one negative effect...

(have not checked all scheduled tasks as felt i had to post this before forgetting - really would forget that's my brain since childhood-.)

... which is if i leave the mouse alone for over 4 mins AND am pushing the processor with graphics related apps then move the mouse, it takes about 2 secs for the cursor to catch on but its then smooth again for at least 30 mins.
Since the unticking of Google's tasks 5 hrs passed by longest at compu'r stretch has been 53mins.
First i typed something for 30 mins no problem. Ate dinner came back there was the 2 sec start lag in mouse then 53 mins of typing/read news, check wunderground (very intensive blogsite that can slow down the best old compu'rs) besides i think the browser interaction slowdown is more as to my bazilion addons slowing mouse over firefox.
The remaining none browser related lag in mouse i think is two fold.
i tinkered like you won't believe to even cleaning motherboard taking all connections apart (physically) resetting reinstalling graphics drivers and much more in the last 2 months that i think it created a secondary problem but that triggered 2 sec pause when i stop for more than 4mins i can live with...until i play pong...the tough 4 bit version.
IF i remember to check the remaining scheduled tasks i'll report here and create another shorter novel/reply.

The part i blame on google is in me ticking the 2nd idle time choice of "Stop the task if this compu'r ceases to be idle" seemed to work in a reverse manner (no matter the time entered had 320mins as to first ticD choice and 1min on 2nd choice initially ). As if when i paused for 3 secs and i ticked those choices Googles script/internal settings would check like an eager beaver as if saying "can i interrupt NOW!" every few seconds cause the mouse /keyboard paused for a human to think and began its countdown to my set limit. When it should be the other way around and wait till the set time is reached THEN "ask" compu'r for permission to run the task.
This to me seemed like some 3 sec window to an intterupt-a-palooza, again NOT Googles' default setting but once i entered a thoughtful period of time their tasks internal settings / script became that give an inch (second) take a foot(minute) action.
BTW i've not even restarted in case that helps in this resetting of choices.

Hope this helps, sorry for the headache and wash yer hands for 20 mins...
Wash hands? ya know better safe than sorry on virus transmissions.