PC getting blue screen after new CPU

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Andrew9520

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Feb 28, 2017
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Hello everyone, I've come to this site a number of times to help solve issues and learn about my own hardware problems. I was hoping someone could share some insight into my issue. Some background/rig:

Motherboard: gigabyte h110m-a micro ATX
CPU: intel core i3 6100
GPU: GeForce 1060 3gb
RAM: Ballistix crucial 8gb
PSU: 500 watts EVGA
Storage: 1tb WD

As of now, everything works perfectly! No problems or issues...UNTIL I installed an i5 7600k. Of course I had to install a heat sink to accommodate the new part (cooler master evo 212). After installing it and booting my system, everything seemed to be working fine. I loaded up a game and played for a bit (dishonored). After about 20 minutes, I receive a notification saying "program has stopped responding" and the game closes. This seems to occur with every game, and now I'm getting a random blue screen here and there. I downloaded a program from MSI to monitor my temps, and everything is normal. I don't remember the temps off hand, but I can clearly remember them being normal. As of now, I removed it and put my i3 back in, and everything is peachy again. No problems at all! I checked gigabytes site and the 7th gen should be supported on my motherboard. I'm clueless as to what's happening. Is there a step I'm missing from the upgrade transition? BIOS flash? Is there a step for people upgrading from 2 cores to 4? I've checked around for a bit. Has anyone ever heard of this issue?? Thank you so much for any help. I'm lost!

 
Solution
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Six different error codes are usually given for two reasons: RAM error (which can be ruled out because the other CPU works correctly) and when the voltage applied to the CPU is incorrect.

After changing the CPU, it is necessary to load the default values of the BIOS or perform a clear cmos so that the motherboard takes the specific values of the new CPU. If it does not, the motherboard applies to the 7600K the same voltage that applied to the previous CPU and is probably insufficient.
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Andrew9520

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Thank you for the reply! As of now, my MB came with F20 installed. Would I need to update still?
 
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jay32267

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Mar 16, 2017
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Well.....there are newer updates....but F20 is the first one that says "includes support for 7th generation cpus".

But it never hurts to have the newest....and the F24D BIOS that just came out on March 9th says "updated CPU microcode" whatever that means...so that could have something to do with your problem...but I really have no idea...but updating your BIOS shouldn't hurt anything and might help.
 
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Andrew9520

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You're right, I've been thinking about it for a while. I'll see if I can do that today, and report back with the status. Should I update the bios before or after installing the CPU?
 
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Andrew9520

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Hey! So I downloaded the BIOS update, and everything went smoothly! I then uninstalled the old CPU, and installed the i5. I booted into BIOS, and my MB recognizes the change (temps are at 40 degrees Celsius as well). I then booted to windows. After loging in and waiting about 5 min, I got a Blue screen saying "Stop Code: Driver_IRQL_NOT_LESS_OR_EQUAL"
I'm gonna try booting up, but do you have any idea what that means? Missing driver??
 
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johnbl

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updated microcode means there are patches to work around logic errors/bugs in the CPU.
these are loaded by the BIOS then when control is passed to windows then windows will also attempt to load CPU microcode patches incase the BIOS was not patched.
BIOS microcode update will work on any OS you install. Windows microcode patch is only for windows

so if you boot Memtest86, Linux or a old dos version a bios microcode update will allow these OS to work correctly.
 
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Andrew9520

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Thank you! I was wondering what it was for. As far as the whole crash thing goes, I'm getting at least 6 different STOPCODES;
1)DRIVER_IRQL_NOT_LESS_OR_EQUAL
2) System_Service_Exception
What failed: Win32base.sys
3) System_Thread_not_handled
WHAT failed: nvlddmkm.sys
4)kernel_security_check_failure
5)Special_pool_detected_memory_corruption
6) memory_mamagement
These were all blue screen stop codes that were displayed in the span of 5 hours. I tried reinstalling graphics drivers but games and programs still crashed. The computer stayed on for 1hr max. Should I just reinstall Windows at this point?

 
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johnbl

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Nov 4, 2012
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your bugcheck #5 can be the clue to all of the bugchecks. It happens when a driver writes outside of its assigned memory area.

to trap this bug, you would change the memory dump type from minidump to a kernel memory dump then you would run cmd.exe or powershell as an admin and run
verifier.exe /standard /all
and reboot your machine. if verifier detects any driver problem it will bugcheck the machine at the time of corruption and will show the info in the memory dump file.

you would then copy c:\windows\memory.dmp file to a cloud based server like Microsoft onedrive, share the file for public access and post a link.

Note: be sure you know how to get into safe mode so you can turn off verifier if your system bugchecks during the boot up process.
turn of verifier via
verifier.exe /reset

Note: you have to turn it off after testing or it will slow your system down until you turn it off.

also sometimes if you have verifier running then automated memory dump viewers will often show the correct cause of the failure. (bluescreenview.exe or whocrashed.exe)



Most often the fix will be to update the BIOS, and motherboard drivers.
(or remove overclock drivers for the GPU, or CPU)
you may want to reboot your machine and reinstall the GPU drivers from the GPU vendor website, there are always a rash of bugs in graphics after Microsoft pushes out a base GPU driver update.
(caused because people don't reboot the machine after a Microsoft GPU driver update)
 
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antonio.parrot

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Six different error codes are usually given for two reasons: RAM error (which can be ruled out because the other CPU works correctly) and when the voltage applied to the CPU is incorrect.

After changing the CPU, it is necessary to load the default values of the BIOS or perform a clear cmos so that the motherboard takes the specific values of the new CPU. If it does not, the motherboard applies to the 7600K the same voltage that applied to the previous CPU and is probably insufficient.
 
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