new ram stick not working

K_Tray

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Dec 2, 2016
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Several weeks ago i've bought a 4gb stick and tried to install it.
My problem is that whenever the new ram stick is on the moteher board, it won't boot up: fans are spinning but no graphics on my monitor.
i have made sure that cpu is compatible, i have made sure that my frequency is correct, i tried to change the slots and even tried to install both old and new ram sticks.
nothing.
Please help me!

CPU: Intel Core 2 QuadCPU Q8300 @2.5Ghz ~2.5GHz
NEW RAM: KVR13N9S8/4 1333MHz
MOTHER BOARD: G41M-VS3
Windows 10 Pro 64 bit
 

K_Tray

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Dec 2, 2016
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If by chips you mean those black things (i apologize for ignorance) both ram have chips on one side only.
My old ram is KVR 1066D3S8N7/2G



 

K_Tray

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Dec 2, 2016
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so the solution is to buy a new, compatible ram stick or new mother board?