Graphic-Card getting disabled while playing

I have a strange problem: When I play games (StarCraft, Titanfall, CSGO), it can happen that the graphics card "logs out" of Windows. You can hear the typical sound like you would remove a USB stick. The screen then turns black and you have no chance to get a signal back. The system does not freeze or crash, you can hear the game continue running normally and I can continue to use Skype or Teamspeak. I am unable to reproduce the error. It just seems random. Sometimes I can play for hours, sometimes it happend 5 minutes in a row.

My rig: MSI GTX 970, Intel i7 4790, GSkill 16 GB RAM, Samsung 840 1TB SSD

Operation System: Windows 10 Pro (Version: 1709, Build: 16299.309)
Driver Version: 391.24

What i did so far:
- removed graphic driver and installed newest one
- temperature is fine: IDLE 38C°, Load: ~60°C
- diffrent monitor with an other cable (DVI), but same issue
- dxdiag says no problems but found this entry there

Problemsignatur: P1: SC2_x64.exe P2: P3: 10.0.16299.2.0.0 P4: P5: P6: P7: P8: P9: P10:

Angefügte Dateien: \?\C:\Users\skull3r7\AppData\Local\Temp\RDR54C.tmp\empty.txt \?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER54D.tmp.WERInternalMetadata.xml \?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER56B.tmp.csv \?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER58B.tmp.txt

Diese Dateien befinden sich möglicherweise hier:

Analysesymbol: Es wird erneut nach einer Lösung gesucht: 0 Berichts-ID: 1544043d-846e-49d0-beb8-a53411350216 Berichtstatus: 268435456 Bucket mit Hash: cbfc3f11ed9e6d3cde213d550717ba2a +++ WER7 +++: Fehlerbucket 2280820502577011345, Typ 5 Ereignisname: MoBEX Antwort: Nicht verfügbar CAB-Datei-ID: 0
2 answers Last reply
More about graphic card disabled playing
  1. Try physically removing the gpu, clean the slot and reseat firmly.
  2. Tolis_GR said:
    Try physically removing the gpu, clean the slot and reseat firmly.

    I tried, but no success.
Ask a new question

Read More

windows 10 Graphics Cards Nvidia