Computer still not booting after updating bios

fixer.maul · Mar 27, 2018

So I have a Rysen 3 2200g CPU, and an Asus Strix B350-F gaming motherboard, I tried booting the computer up, it blue screened and told me I needed to update my bios, I heard that AMD offered free bootkits, so I applied for one, and then updated my bios with it, I then switched CPUs again, and I tried to boot the computer up again, and it showed the same blue screen, saying I need to update it. On my bios it does indicate I have the latest bios. Help on what to do would be greatly appreciated!

sm620 · Mar 27, 2018

Are you sure that the newest BIOS is compatible with your CPU? I looked online and it says "2.Update to AGESA 1000a for new upcoming processors" on the changelog, but that's not very informative because it doesn't specify CPU's or anything. It might be worth sending ASUS and email to make sure it supports your CPU on the newest BIOS.

nobspls · Mar 27, 2018

Did you do reinstall of the OS after you changed the bios? By the time windwos blue screen, a lot more could have happened than just bios issues.

SkyNetRising · Mar 27, 2018

fixer.maul :

What is your current BIOS version?
Ryzen 3 2200G is supported starting from version 3203.
Latest BIOS version is 3803.

fixer.maul · Mar 27, 2018

sm620 :

fixer.maul · Mar 27, 2018

All right, thanks for the advice, I'll look into that.

fixer.maul · Mar 27, 2018

Not sure how to quote on here, but in response toSkyNetRising: My bios version is 3803.

fixer.maul · Mar 27, 2018

In response to Nobspls: I haven't even installed the operating system once, this is a new computer, and the blue screen happened after trying to install the operating system both times.(Well, I don't think I ever successful ly installed the operating system, every time I try to install my windows 7 disk, it blue screens after showing those four windows dots [the ones that show up when Windows 7 boots up, and then turn into the Windows insignia] for about half a second, then goes to blue screen.)

nobspls · Mar 27, 2018

Is there even official support for windows 7 with ryzen? There is usually a number of hoops to jump thru just to get a ryzen platform to run windows. The most famous being you can't install windows because there is no support for USB keyboard and mouse to interact with the windows 7 installer.

nobspls · Mar 27, 2018

Probably should look at this discussion:
http://forum.asrock.com/forum_posts.asp?TID=7724&title=raven-ridge-2200g-2400g-tips

https://msfn.org/board/topic/177632-ryzen-2200g-2400g-raven-ridge-apus-dont-support-windows-7/

https://linustechtips.com/main/topic/906112-ryzen-5-2400g-bsod-during-install-windows-7/

fixer.maul · Mar 27, 2018

nobspls :

Really? I had no idea about that, I'll definitely look into that, thanks!

nobspls · Mar 27, 2018

fixer.maul :

For example you see Gigabyte provided some special sauce to modify windows 7 installer and slipstream the usb support:

https://www.gigabyte.com/us/Motherboard/GA-AB350M-DS3H-rev-1x#support-dl
"
Windows USB Installation Tool
(Note) Support AMD series motherboards.
OS: Windows 7 64bit,Windows 7 32bit
"

BTW I have an Asus Prime B350M-E. I managed to get windows 7 installed on that with a Ryzen 5 1600 running on there. Funny thing is it also at bios version 3803. But I had to use the really old school PS/2 connectors. I had to dig thru some really old stuff to find an old mouse and keyboard.

But I suspect the newer APU will run into trouble because of the GPU driver/support. And it looks like people are talking about ACPI permission problems with it. So unless board OEMs do something about that, you might just have to go with Window 10 build 1709 or later.

fixer.maul · Mar 27, 2018

nobspls :

So I guess that's the issue then right? the second site you showed me seemed pretty certain that windows 7 is absolutely not compatible with my Rysen 3 2200g CPU. But (And this may be a very stupid question, but as you've probably already guessed, I'm not very computer savvy) the 1st site you showed me mentioned installing drivers from amd before installing my processor, is that required? Because I never installed any drivers for my processor before setting it up on my computer, is that also an issue?

fixer.maul · Mar 27, 2018

nobspls :

Yeah, I'll just get Windows 10 then, seriously, thanks for the help I'd be completely lost otherwise, thanks again!

Edit: Also, I'm not exactly sure what is meant by Windows 10 build 1709? Is that the latest version of Windows 10?

Another thing: On one of the sites you presented, it said something about updating the CPU drivers, is that required before using the processor? Because I never did, I simply just bought and installed the CPU.

nobspls · Mar 27, 2018

fixer.maul :

This is a thing for an unsupported device. In ryzen's case, even if it isn't the CPU/processor itself per se that needs the drivers, it is the supporting platform chipsets that needs it. Additionally, I wouldn't call it "installed drivers" because you are actually modifying the installation media so the whole thing can be installed on your system. People usually call that slipstreaming the drivers.

An interesting experiment would be to get a clean fresh windows 7 installed on a R3 1200 with all the updates applied, and then just drop in replace CPU to the 2200G. Would it BSOD there?

fixer.maul · Mar 27, 2018

nobspls :

Wait, on your first paragraph, were you basically saying that I will either need to slipstream my chipset (another stupid question, but what exactly is a chipset?) or my CPU before I can install Windows 10? Also, as far as your 2nd paragraph goes, do you mean try to install windows 7 with the bootkit and then, if it doesn't BSOD, once Windows 7 is installed, just shut my computer down, then switch CPUs, and then test if it boots the windows 7?

nobspls · Mar 27, 2018

fixer.maul :

Chipset in this case the B350 by AMD. But it looks like it has to do something special for the 2200G, something they must provide with the chipset drivers. In any case, if you just want to install windows 10, just get the latest official build (don't volunteer to be a guinea pig for the developer builds), should be 1709 (a.k.a. creator update). You should NOT need to do anything special to install windows 10.

As for windows 7, that is the unsupported OS, it will be an experiment. Since I do not have a 2200G to do testing myself. But theoretically, if you got windows 7 installed plus all the necessary updates running on say a R3 1200, there may be a chance you can just drop in replace the CPU to the 2200G and it could possibly work from there. Because by that point all the necessary drivers should have already all have been installed and updated. So this is a potential possible workaround, would you care to volunteer to be guinea pig to test this idea?

fixer.maul · Mar 27, 2018

nobspls :

Nah,I'll probably just get Windows 10, but I have 2 additional questions, firstly, is the fact that previously I tried to install Windows 7 a problem? In other words, did that leave any unwanted data on my bios that I should wipe? Also, how do I know what build the Windows 10 operating system is? The site I'm thinking of downloading Windows 10 from (https://digitalproductkey.com/6-windows-10-home) doesn't seem to say which version it is.

nobspls · Mar 27, 2018

You want to get windows from Microsoft. I do NOT know if digitalproductkey.com is reliable, trustworthy, or otherwise. But I do know this. You can download from microsoft and test and install windows 10 without a license. Microsoft download is here:

https://www.microsoft.com/en-us/software-download/windows10

And follow the "Create Windows 10 installation media" use the media creation tool to create your own USB or DVD installation media.

After everything is working then you buy and provide legitimate license key and activate with Microsoft. So you do not need to take any unnecessary risks. You would NOT need to reinstall or do anything extra when you get a legitmate product key, you would only need to enter the product key code into Windows. You would have a 30-day grace period to obtain a legitimate key from any retailer you like.

fixer.maul · Mar 27, 2018

nobspls :

You want to get windows from Microsoft. I do NOT know if digitalproductkey.com is reliable, trustworthy, or otherwise. But I do know this. You can download from microsoft and test and install windows 10 without a license. Microsoft download is here:

https://www.microsoft.com/en-us/software-download/windows10

And follow the "Create Windows 10 installation media" use the media creation tool to create your own USB or DVD installation media.

After everything is working then you buy and provide legitimate license key and activate with Microsoft. So you do not need to take any unnecessary risks. You would NOT need to reinstall or do anything extra when you get a legitmate product key, you would only need to enter the product key code into Windows. You would have a 30-day grace period to obtain a legitimate key from any retailer you like.

All right, I'll do that, seriously man, you're a life savior, thanks again!

fixer.maul · Mar 27, 2018

nobspls :

You want to get windows from Microsoft. I do NOT know if digitalproductkey.com is reliable, trustworthy, or otherwise. But I do know this. You can download from microsoft and test and install windows 10 without a license. Microsoft download is here:

https://www.microsoft.com/en-us/software-download/windows10

And follow the "Create Windows 10 installation media" use the media creation tool to create your own USB or DVD installation media.

After everything is working then you buy and provide legitimate license key and activate with Microsoft. So you do not need to take any unnecessary risks. You would NOT need to reinstall or do anything extra when you get a legitmate product key, you would only need to enter the product key code into Windows. You would have a 30-day grace period to obtain a legitimate key from any retailer you like.

Hey, just I'd just like to let you know that you were correct, I'm typing this message on my new computer, thanks!

nobspls · Mar 28, 2018

Glad to hear everything is working better.

Computer still not booting after updating bios

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